Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kate P. brought Jasper home to me. He’s perfect. Im grateful that Kate is as caring and kind to her charges while in transit as can be, She’s a great asset for my pet cab. She also was informative and we had a few laughs”

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Posted 4 years ago

“The driver was very pleasant and on time”

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Posted 4 years ago

“Right on time, which is very rare considering the traffic in this area and it was raining. The Gentleman was extremely kind and helpful. Definitely a 5 star service I was very impressed.”

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Posted 4 years ago

“Jeff delivered my puppy safely yesterday. Thank you!”

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Posted 4 years ago

“Very friendly and caring. Even after she dropped our puppy off she took the time to clean the other puppies crate”

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Posted 4 years ago

“Pet cab courier Kate was delightful. She was friendly upbeat happy she made me feel so welcome for my new pet pet”

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Posted 4 years ago

“Great Service! Puppy arrived safe and sound and driver was very friendly. Im pretty sure my puppy had better transportation than I have ever had :) I was so happy to know that he was well cared for his long journey, We love him so much and is such a great addition to our family”

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Posted 4 years ago

“The Pet Cab people were very kind, called ahead of time, kept us updated about our puppy's arrival and were professional and courteous when delivering the newest member of our family. We could not have had a nicer experience.”

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Posted 4 years ago

“Absolutely Awesome. Sue called me with her location and schedule. She gave me an estimated arrival time and she arrived at that time. Sue was very kind with me and also with my new puppy Oliver. I have to say, this was the easiest baby delivery I have ever had!!!!! Thank you ALL so much. I would to get a copy of the photo she took of me and Oliver. Elaine”

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Posted 4 years ago

“Neal was amazing and kept us up to speed every step of the way.”

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Posted 4 years ago

“The driver was excellent with my pet he delivered Parker nice and clean ...and on time...”

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Posted 4 years ago

“Tracy Brearley was great with our puppy. She was very kind and handled our pup Caspian really well. She was able to answer my questions about how Caspian was throughout the journey and information regarding his documentation. I highly recommend My Pet Cab. They delivered outstanding service.”

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Posted 4 years ago

“Kate was great. So thankful for her getting my puppy home!”

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Posted 4 years ago

“They were excellent. Courtney was very nice and kept my puppy calm and happy. Thank you!”

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Posted 4 years ago

“thank you all”

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Posted 4 years ago

“Driver was pleasant and informed”

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Posted 4 years ago

“I could not have been happier with the courier service. He Rick, was beyond awesome. I felt bad I didn’t thank him because I was too quick running off with our new puppy... but please thank him for me. He was awesome”

Starwood Pet Travel 5 star review on 25th March 2021

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Posted 4 years ago

“I am extremely pleased with Pet Cab! First, Leo came a couple hours early, and that was such a delightful and pleasant surprise for me. Second, Rachel did an outstanding job to communicate all components of the journey - she was careful, kind, and patient. I also enjoyed staying in touch with her throughout the day. You were a memorable part of this happy experience, and I am happy to recommend My Pet Cab to anyone.”

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Posted 4 years ago

“Ruth was great help.”

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Posted 4 years ago

“Sue did an awesome job and was very personable.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews