Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Transported my new puppy safely and with care. Can’t ask for anything more. I would use again.”

Helpful Report

Posted 4 years ago

“Leslie was prompt sticking to the time that she promised our puppy would be delivered. She went over the particulars and congratulated us on our new puppy.”

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Posted 4 years ago

“It was a very exciting yet anxious time. Pet Cab was wonderful keeping us up to date and the man who brought him home (forgot his name, I think it was Dean) was kind and caring. Wonderful company.”

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Posted 4 years ago

“Kind, courteous, communicative, and quick! My puppy arrived safely and on time. Thank you!”

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Posted 4 years ago

“Very good service. Polite and respectful.”

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Posted 4 years ago

“I had a wonderful experience with the Pet Cab. The lady who delivered my pet was friendly and polite. She smiled the whole time and was very pleasant. I have no complaints.”

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Posted 4 years ago

“Excellent service. Right on time. My precious pup was well cared for.”

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Posted 4 years ago

“Shea was So loving, she brought Koda to us and he was so happy! she was great! Thank you for delivering Koda to us with such love💕🐶 Lisa and Anthony Tonucci”

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Posted 4 years ago

“Dean was right on time with our new Puppy! Explained about Buddy's food and a little back ground of what to expect the first few days.”

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Posted 4 years ago

“My new family member arrived well tendered too and taken care of. Claire (apologies if I misspelled his name) showered Blake in love until I could do so which I am forever grateful for. My thanks to you and the team!”

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Posted 4 years ago

“Excellent service! Driver was very personable.”

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Posted 4 years ago

“My driver was very caring and helpful to me. He also arrived on time. It was nice to deal with someone who obviously carried for my pet and me.”

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Posted 4 years ago

“Excellent experience. Timely, safe and caring. My kids were elated. Thank you.”

Starwood Pet Travel 5 star review on 28th March 2021

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Posted 4 years ago

“Awesome! Timely. Courteous.”

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Posted 4 years ago

“Raphael was a joy to work with he communicated with me and was very polite and friendly to me and Lewis. Great service and excellent customer experience”

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Posted 4 years ago

“Driver was very nice”

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Posted 4 years ago

“Tim was great. He brought “Archie” to us Thursday at the time they said. We were so happy to see him. He was very thoughtful and professional. Kay”

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Posted 4 years ago

“The driver called me regarding the ETA and he arrived with my puppy on time. He brought my puppy inside my house and assisted me to let get the puppy settle in.”

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Posted 4 years ago

“Quick and easy!”

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Posted 4 years ago

“Very professional and dependable. The person who delivered my pet was very sweet. Definitely recommend this team to anyone needed pet taxi service. Thank you!”

Helpful Report

Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews