Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jeary delivered my puppy in a very timely way. He kept me abreast of the journey by calling with the eta and then checking in again when there was traffic. He gave me my puppy and seemed genuinely happy to see how happy the puppy and I were. I would recommend him to deliver precious cargo anytime”

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Posted 4 years ago

“We were very pleased with the service. We were kept well informed through the entire process. Our driver was very caring for our puppy.”

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Posted 4 years ago

“Nancy was so friendly and kept us posted though out the day. She was excellent to work with.”

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Posted 4 years ago

“Very happy with my service. My puppy arrived when planned and was safe/happy. :)”

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Posted 4 years ago

“So professional and helpful. Gave me some great tips for my first interactions with my puppy. Called me to say what time she would be there. My whole experience with PuppySpot has been amazing!!”

Starwood Pet Travel 5 star review on 23rd March 2021

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Posted 4 years ago

“Very smooth arrived when he said he would, pup was handed over too me, picture taken and crate. Paperwork and food transferred, happened real fast, seamless.”

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Posted 4 years ago

“Rafael was wonderful to our new pup! We would definitely use My Pet Cab again. Thank you!”

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Posted 4 years ago

“Georgie was very social and was very informstive”

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Posted 4 years ago

“Very professional and courteous! Took wonderful care of my Mitzi Rose.”

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Posted 4 years ago

“We received the phone call from Leslie when she was on her way and she arrived at the time she was expected. Very nice lady and we were very happy with the service.”

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Posted 4 years ago

“Excelente servicio!!”

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Posted 4 years ago

“Pet Cab arrived at allotted time. However, they did text us, but we would have preferred a phone call, as we did miss the text. We were greeted politely and our puppy was fine.”

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Posted 4 years ago

“The whole experience was very enjoyable from start to finish! Thank you for having your team give me a call the evening before to confirm a window. Our driver Neal was wonderful as well! I so appreciate him calling to give us a heads-up when he was en route and for taking our puppy out of the crate before the hand off. Our little guy showed up clean and seemed mostly unfazed. I am very impressed :)”

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Posted 4 years ago

“Prompt and friendly and took great care of my pet”

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Posted 4 years ago

“Pat was very kind and awesome. Thank you”

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Posted 4 years ago

“amazing and we love the dog!”

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Posted 4 years ago

“Jerry was our driver and he is lovely! He was very personable and communicative. I got the sense that he took great care of the pups under his watch.”

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Posted 4 years ago

“I was very pleased on how the Driver took care of not only my puppy but the puppies that were in his care, when he dropped my Harley off, he walked the other puppies and gave water to the other ones in his care, Great Job!”

Starwood Pet Travel 5 star review on 17th March 2021

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Posted 4 years ago

“Sue L. was amazing! Kept me in the loop an arrived exactly when she said she would and was incredibly friendly and caring!!!!”

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Posted 4 years ago

“Saige arrived calm and well cared for! Thank you!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews