Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

Write Your review

Tell us how Starwood Pet Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Neil was wonderful! He took great care of my puppy and was extremely professional! Thank you!”

Helpful Report

Posted 5 years ago

“Kate was our driver for our little Abby. She was great! Our puppy came to us clean, calm, and even 40 minutes ahead of the scheduled 3 hour pocket we were given as her expected time of arrival. We couldn’t be happier!”

Helpful Report

Posted 5 years ago

“Neil delivered our puppy a little early which was great. He called to let us know when he would arrive. When he arrived we were told what he ate and drank and letnus know about his trip. Our puppy was clean and ready for his new home. We are very pleased with the service.”

Helpful Report

Posted 5 years ago

“Traci did a great job. She called ahead of arriving. Was extremely pleasant and helpful in the drop off. Please recognize her for a great job!”

Helpful Report

Posted 5 years ago

“Driver Daisy was great, she texted me ahead of time and provided an accurate ETA along with a picture of our new puppy. Great service and a nice personable driver!”

Helpful Report

Posted 5 years ago

“Louis arrived on time and I was called by Alex the driver to let me know they were close. Alex was friendly and Louis the puppy arrived safe and sound.”

Starwood Pet Travel 5 star review on 15th October 2020

Helpful Report

Posted 5 years ago

“Our Labradoodle puppy was well-taken care of during her long journey home. We really appreciated that we were contacted a few days before our puppy was coming home. We were even given an up to the minute eta. Thanks so much for your professional attention and service.”

Helpful Report

Posted 5 years ago

“Great service. Jim was responsive the whole time and there were timely updates. Mechanical issue caused a delay but it was fixed and rest of trip was smooth. Especially appreciate responsive communication via text and email over the cross country trip.”

Helpful Report

Posted 5 years ago

“He was really nice and patient with my puppy”

Helpful Report

Posted 5 years ago

“Professional and friendly service. Thank you so much for bringing our puppy to us.”

Helpful Report

Posted 5 years ago

“Very professional and lovely”

Helpful Report

Posted 5 years ago

“Very communicative leading up to travel, before arrival day, during transit and upon drop off. Amazing!”

Helpful Report

Posted 5 years ago

“Prompt and friendly. Transport all went smoothly and the puppy was clean & happy.”

Helpful Report

Posted 5 years ago

“Great communication day before and texts throughout the morning. Even got some sweet pictures from the airport and one at delivery. Thank you to driver Daisy and team!”

Helpful Report

Posted 5 years ago

“She was wonderful! Our puppy is doing great.”

Helpful Report

Posted 5 years ago

“The driver was courteous and clearly cared for our puppy. I'm very pleased with the service Pet Cab provided.”

Helpful Report

Posted 5 years ago

“Great job and kept us in the loop the whole trip!”

Helpful Report

Posted 5 years ago

“Our pet cab dude was great: communicated well, friendly, on time, helpful”

Helpful Report

Posted 5 years ago

“Nothing to say but GREAT!!! fast , caring and nice people :)”

Helpful Report

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews