Starwood Pet Travel Reviews

"Just wanted to give a huge thanks to the Jet Pets team in New Zealand and Starwood Pet Travel in the US for getting our beloved Kona safely to the United States. From the initial discussions to the Vet visits in Nelson NZ then the final vet exam at MPI prior to departure, all the Jet Pets staff were amazing.\r\n\r\nCommunication was exceptional at all stages of the process. Everyone was so pleasant, kind and well informed. Our questions were quickly answered, and little accommodations were easily made. Kona and I were treated very well by everyone we worked with. We will be very happy to use Jet Pets and Starwood in the future and can confidently recommend their services."

"Starwood Pet Travel has been the smoothest company to work with from beginning to end. Great communication and incredible customer service. We HIGHLY recommend!"

"Starwood is an amazing place to go to if you are looking to ensure that your pet travels across the globe is seamless. They literally took care of every minute details when it came to my two persian cats Lexus & Mercedes who were being relocated to Dubai. Ryan is an amazing coordinator to work with. She is patient and explains everything cohesively. She is available on chat if you need immediate information. From the moment we sign up till handover of the pets, there is a special attention to detail. They keep you updated on everything! You really won't be disappointed as they are professionals and know what they are doing. If i could give them more than 5 stars, I would give them 10\/5. I'm super glad I entrusted my kitties to starwood."

"I moved my dog, Chopper, from California to Melbourne, Australia, and Starwood made the entire process much less stressful. It is definitely pricey but considering that the cost includes costs I would have had to pay if I had to do it on my own (permits, flights, etc.) while saving me the time and headaches of figuring out if I am doing everything correctly and the possibility of making a mistake, it was more than worth it. Molly from Starwood was amazing throughout the entire 7 month process. I am incredibly happy I chose to go with Starwood Pet Travel for our big move!"

"We used Starwood to transport a 25lb 4y.o. dog and a 13lb 10y.o. cat to Denmark from the US. Our total cost from Starwood for the mid-tier package (not including vet costs) was just shy of $6,000. Given how stressful the entire move was, this was worth every penny. The animals arrived safe and healthy, delivered to our new front door. We received updates throughout the process, and they had layover time in Germany where they were let out of their crates to stretch their legs for a few hours before their connecting flight. We tried coordinating the process by ourselves before we decided to use Starwood, but correct\/up-to-date information is very hard to find and would have made for a much more difficult experience for all involved."

"We used Starwood to transport a 25lb 4y.o. dog and a 13lb 10y.o. cat to Denmark from the US. Our total cost from Starwood for the mid-tier package (not including vet costs) was just shy of $6,000. Given how stressful the entire move was, this was worth every penny. The animals arrived safe and healthy, delivered to our new front door. We received updates throughout the process, and they had layover time in Germany where they were let out of their crates to stretch their legs for a few hours before their connecting flight. We tried coordinating the process by ourselves before we decided to use Starwood, but correct\/up-to-date information is very hard to find and would have made for a much more difficult experience for all involved."

"Great service and team. Our Golden Retriever Wally traveled to Italy and then back to the US after an extended stay. Arrived happy and healthy both times."