Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our pet was delivered on time and the delivery driver did a good job”

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Posted 4 years ago

“Petscan driver was terrific”

Starwood Pet Travel 5 star review on 4th January 2021

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Posted 4 years ago

“Great service, dropped of my new dog with care and gave us the time to ease her out of the crate and into her new surroundings. Thanks!”

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Posted 4 years ago

“My Pet Cab is a very reliable way to transport your furry friend. Our pet chaperone Jeary was very professional and friendly.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Excellent - the driver was kind and helpful, friendly- let me know when he was coming & when he arrived - great!!”

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Posted 4 years ago

“Jerry was great! Called to update me on timeline and was very pleasant to me and my little guy. Thanks!”

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Posted 4 years ago

“Sean was great. He obviously cared about the wellbeing of our new family member. The flight was early and Sean was on top of it, delivering our puppy healthy and happy. Thank you!”

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Posted 4 years ago

“Very prompt and courteous service. They brought Teddy home safe and sound!”

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Posted 4 years ago

“Jerry was great. Called to let us know when he was 15 minutes out. Took a family photo and texted me! All good.”

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Posted 4 years ago

“The driver ...Georgi...... was very nice and seemed to care about my new puppy!”

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Posted 4 years ago

“Very good service, the delivery guy was so kind and gentle with our puppy.”

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Posted 4 years ago

“Megan was our puppy cab driver and very professional. She was excellent, she updated me when she was going to be near my house about 35 minutes away. Megan and my puppies arrival window was between 2-5pm and she arrived right on time at 2 pm. Megan asked to see my Drivers License for ID and had all my puppies information and food ready. My puppies crate was clean and did not smell at all. My puppy looked so well taken care of and happy as could be. Megan took a quick picture of my puppy and I meeting one another. She even texted me the picture to my phone. I highly recommend My Pet Cab for dog travel needs. This was an awesome experience.”

Starwood Pet Travel 5 star review on 1st January 2021

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Posted 4 years ago

“Daisy texted me one hour before arrival time of the drop off at my house. She arrived early and even took the pictures for us with the puppy.”

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Posted 4 years ago

“Jeff transported my two puppies safely. They arrived happy and energetic. I am grateful !”

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Posted 4 years ago

“Gary was excellent! Lots of communication. Puppy was delivered safely with lots of care. Thank you!”

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Posted 4 years ago

“My Pet Cab was very communicative and I appreciated the updates leading up to drop-off. It was a great experience!”

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Posted 4 years ago

“Everything went perfectly!”

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Posted 4 years ago

“Very friendly and informative.”

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Posted 4 years ago

“Pet Cab was amazing! They went above and beyond to let us know exactly what was going on and when to expect them. Megan was so sweet and professional!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews