Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

Write Your review

Tell us how Starwood Pet Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Far beyond our expectations! 35 years air freight experience, my wife and I REFUSED to fly any dog! Contacted numerous companies who were either too busy, far to expensive (price gouging) or borderline scame. We did our homework and referred to MY PET CAB by a long standing www.ipata.org outfit. All we can say is WOW. We have owned dogs for 28 years, have 4 now, and treat them as our children. The communication by the company prior, during, and upon delivery, amazing. A GORGEOUS well appointed 44' RV arrived in our town 48 hours later. Our new 11 week old puppy did NOT want to leave the 2 driver's side. She was so happy with them she wanted to stay. They sent us constant updates/photos by Email and Text. Also, they had no other dogs scheduled, and rather than make us wait another week or so, gave our new sweet girl an exclusive ride home! By far an A+++ ground service that treats your dogs as if their own not as cargo! OUTSTANDING we will be referring My Pet Cab to dog rescues and others!”

Starwood Pet Travel 5 star review on 10th August 2020

Helpful Report

Posted 5 years ago

Wow! thanks for an Awesome review! Our RV teams are Amazing!

Posted 5 years ago

“A fantastic experience from start to finish. The driver’s were incredible and took very good care of our dog. He arrived when expected and was happy and energetic. The videos and comments along the way were much appreciated. I highly recommend this service!!! We couldn’t be happier.”

Helpful Report

Posted 5 years ago

“Very efficient and timely and respectful.”

Helpful Report

Posted 5 years ago

“Went very smoothly. Driver was very nice and professional; he had no problem finding the apartment and it’s on a big complex. He was on time, arrived exactly 20 min after he said he would.”

Helpful Report

Posted 5 years ago

“Thank you for delivering my puppy safely and on time. I appreciate the phone call with the exact arrival time.”

Helpful Report

Posted 5 years ago

“I highly recommend this company. Great service, friendly drivers, pet lovers. Our dog traveled happily from CA to SC with stops along the way for walks and "business." I couldn't be happier with the service and extra affection for our large breed. I will never use another service after this experience. 10 stars!!”

Helpful Report

Posted 5 years ago

“The driver was excellent and very caring. Our little puppy arrived as scheduled and is now ingrained into our house within 24 hours. What a gem we received.”

Helpful Report

Posted 5 years ago

Thanks for the kind words! Puppies are precious gems for sure!

Posted 5 years ago

“Driver very courteous and prompt. We would definitely use again.”

Helpful Report

Posted 5 years ago

“Very friendly and prompt”

Helpful Report

Posted 5 years ago

“Fantastic experience!”

Helpful Report

Posted 5 years ago

“The delivery man was very nice. It was a great experience.”

Helpful Report

Posted 5 years ago

“The service was amazing! My dog came clean and quickly adapted to the home environment. The driver was kind and took photos of my dog and I unprompted and sent me them. I appreciate the quick and calm service.”

Helpful Report

Posted 5 years ago

Thanks for the kinds words! Our drivers treat the puppies as their own and I am glad we could help bring your new family member home.

Posted 5 years ago

“They made everything so easy! Very friendly and my new puppy is perfect!”

Starwood Pet Travel 5 star review on 9th August 2020

Helpful Report

Posted 5 years ago

Thanks for the great review and picture/video-It is awesome to see how quickly your pup as adapted to family life!

Posted 5 years ago

“Jerry was great!!! The service was perfect, thank you!!!”

Helpful Report

Posted 5 years ago

Thanks for the kin words! Jerry is awesome and treats every puppy as his own! I will pass your review on to Jerry right away!

Posted 5 years ago

“Prompt and accurate communication, friendly people. It was all good.”

Helpful Report

Posted 5 years ago

“Wonderful! She was so communicative and kind. She called me on the way down and kept me in the loop with her eta. We were so pleased! Please continue to hire people who truly care about the pups like our carrier today :)”

Helpful Report

Posted 5 years ago

Thankyou for the great review! We strive to be the best and our drivers treat every Puppy as if they were taking them to their home!

Posted 5 years ago

“June was wonderfully attentive and kind. I am so happy with my new pup and the service provided”

Helpful Report

Posted 5 years ago

Thanks for the kind words! June loves delivering fur babies!

Posted 5 years ago

“He was really great and helpful!!! My phone won’t record the stars but I give 5 full stars!”

Helpful Report

Posted 5 years ago

“Excellent. He arrived at the earliest time of the estimated arrival. He cleaned her paws before handing her to my daughter and then took a photo of them.”

Helpful Report

Posted 5 years ago

“good communication”

Helpful Report

Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews