Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dispatcher called me a day or two ahead of time to let me know the driver would reach out to me when they were 30 minutes out from delivery. She called about 45 minutes ahead and then updated me when it was going to be a little later and sent along a photo which I appreciated. She was very kind and direct.”

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Posted 5 years ago

“Very professional.”

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Posted 5 years ago

“The driver was wonderful. She even stopped to clean my pup up.”

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Posted 5 years ago

“Nice and friendly.”

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Posted 5 years ago

“We are so pleased with the MyPetCab experience and will definitely recommend it if/when any of our friends are moving pets. Gatsby arrived in great health, ahead of schedule, and seemed to enjoy his road trip very much. The multiple updates with videos gave us such peace of mind along his journey.”

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Posted 5 years ago

“My labradoodle was delivered way faster than I imagined. Excellent communication! So happy with the service!”

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Posted 5 years ago

“Very professional. Made sure our puppy was all set, answered our questions and was on time”

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Posted 5 years ago

“Bob had great communication with me throughout. I felt like I was the only customer. Great job! Thanks!”

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Posted 5 years ago

“Sean was very nice, communicated well and delivered our new dog safely”

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Posted 5 years ago

“Pet Cab was excellent. They communicated with me about my dog's arrival and were on time and courteous! Kennedy was our driver and she was excellent.”

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Posted 5 years ago

“Frank was awesome! He arrived earlier than expected and our puppy was well cared for!”

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Posted 5 years ago

“I felt completely at ease with this service. My puppy was delivered according to plan. Everyone was friendly and extremely helpful.”

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Posted 5 years ago

“Great customer service! Nice young man, Shawn. Happy about everything!😍”

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Posted 5 years ago

“Delivery was early, and the driver was very professional and patient with us while let our puppy come out of the crate at her own pace.”

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Posted 5 years ago

“Phone call alerted us 10 minutes before Jake arrived at our home. Driver carried carrier into house for us, opened crate door and retrieved pet who seemed not to be traumatized by any of the travel. We were delighted/thrilled to have this service from the airport!!!”

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Posted 5 years ago

“Were able to transport and deliver puppy sooner than estimated. Provided details of travel itineraries and followed up with phone calls both in preparation and on day of delivery. Excellent service to deliver my puppy to my door! Very pleased.”

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Posted 5 years ago

“Friendly, polite and professional service. Kept us informed of travel conditions and delivered our dog on time. What more can you ask for?”

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Posted 5 years ago

“Bob and Daisy were both fantastic! Reliable, dependable, communicative, kind. Everything was easy. I’m so thankful!”

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Posted 5 years ago

“They kept in contact with me on the timing of the pickup of my new puppy from the airport starting with the night before, and again twice the morning of, and the girl who dropped off my puppy couldn’t have been nicer”

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Posted 5 years ago

“Loved how easy it was.”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews