Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,980 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,980 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 25th September 2026

Julie Sweet

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

Maryam Q.

Starwood Pet Travel 5 star review on 14th September 2023

Jihoon

Starwood Pet Travel 5 star review on 16th July 2023

Michaela G

579

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was amazing! My dog came clean and quickly adapted to the home environment. The driver was kind and took photos of my dog and I unprompted and sent me them. I appreciate the quick and calm service.”

Helpful Report

Posted 6 years ago

Thanks for the kinds words! Our drivers treat the puppies as their own and I am glad we could help bring your new family member home.

Posted 6 years ago

“They made everything so easy! Very friendly and my new puppy is perfect!”

Starwood Pet Travel 5 star review on 9th August 2020

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Posted 6 years ago

Thanks for the great review and picture/video-It is awesome to see how quickly your pup as adapted to family life!

Posted 6 years ago

“Jerry was great!!! The service was perfect, thank you!!!”

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Posted 6 years ago

Thanks for the kin words! Jerry is awesome and treats every puppy as his own! I will pass your review on to Jerry right away!

Posted 6 years ago

“Prompt and accurate communication, friendly people. It was all good.”

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Posted 6 years ago

“Wonderful! She was so communicative and kind. She called me on the way down and kept me in the loop with her eta. We were so pleased! Please continue to hire people who truly care about the pups like our carrier today :)”

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Posted 6 years ago

Thankyou for the great review! We strive to be the best and our drivers treat every Puppy as if they were taking them to their home!

Posted 6 years ago

“June was wonderfully attentive and kind. I am so happy with my new pup and the service provided”

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Posted 6 years ago

Thanks for the kind words! June loves delivering fur babies!

Posted 6 years ago

“He was really great and helpful!!! My phone won’t record the stars but I give 5 full stars!”

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Posted 6 years ago

“Excellent. He arrived at the earliest time of the estimated arrival. He cleaned her paws before handing her to my daughter and then took a photo of them.”

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Posted 6 years ago

“good communication”

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Posted 6 years ago

“I feel they did a good job delivering Darla to me.”

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Posted 6 years ago

“Awsome and caring service”

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Posted 6 years ago

“Nuestro cachorro llegó muy bien, muy limpio en su jaula, con comida y agua. Nos llamaron para decirnos a qué hora llegarían y fueron puntuales. El chófer fue muy amable y profesional.”

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Posted 6 years ago

“Neal was excellent. Super friendly and great at communicating. He put me at ease that our new pup was in good hands.”

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Posted 6 years ago

Thanks for the kind words! Neal loves to deliver joy and fur babies to new families!

Posted 6 years ago

“Spectacular experience from start to finish! Ray was awesome! He took great care of our puppy who arrived at our house happy, clean and ready to meet his new family. Thank you, Ray, for your patience and caring!”

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Posted 6 years ago

“Great service, friendly people and got our pup to his new home safely and happy!”

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Posted 6 years ago

“On time, in communication. Experience was great!”

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Posted 6 years ago

“very nice driver called about 20 minutes before coming would have liked call when pup was picked up at airport”

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Posted 6 years ago

“It was easy, so convenient and the driver was a very nice young man. I felt she was in good care.”

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Posted 6 years ago

“Best idea ever or someone afraid to drive in the city”

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Posted 6 years ago

“Dog came out of crate wagging his tail and hasn’t stopped”

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Posted 6 years ago

That is Awesome thanks for the great review and the tail wagging update!!

Posted 6 years ago

Starwood Pet Travel is rated 4.9 based on 3,980 reviews