Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,980 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,980 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

Write Your review

Tell us how Starwood Pet Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 25th September 2026

Julie Sweet

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

Maryam Q.

Starwood Pet Travel 5 star review on 14th September 2023

Jihoon

Starwood Pet Travel 5 star review on 16th July 2023

Michaela G

579

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was obvious how kind and careful Kate was with the puppy! Great Pet Cab driver ad caregiver.”

Helpful Report

Posted 6 years ago

“On time and communicated well throughout the process.”

Helpful Report

Posted 6 years ago

“Very nice and respectful Pet cab driver”

Helpful Report

Posted 6 years ago

“My puppy arrived safely and exactly in the window of time promised. The Pet Cab driver AJ called me when he was 15 minutes away. He was courteous and polite.”

Helpful Report

Posted 6 years ago

“friendly driver, good explanation of procedure, could have better coordination wirh partners. obviously the puppy was very safe!”

Helpful Report

Posted 6 years ago

“It was a great experience!! My puppy was so excited to see us!”

Helpful Report

Posted 6 years ago

“We had a great Pet Cab experience. Ray was wonderful! Ray communicated with us as expected, arrived on time and was very sweet with our new fur baby. Ray had ensured our little pup was watered, fed and wiped down after his stressful journey home. Ray captured the arrival with a treasured photo and texted it, so we could share with others! Six Stars if it was a thing!!”

Helpful Report

Posted 6 years ago

“Daisy did an incredible job. Thank you.”

Helpful Report

Posted 6 years ago

“Friendly and cheerful driver (Jerry) everything was AOK.”

Helpful Report

Posted 6 years ago

“Excellent service !”

Helpful Report

Posted 6 years ago

“The driver was friendly and seemed to like animals. He kept our dog’s crate clean and fed her during her journey. She came to us very happy and ready to play.”

Helpful Report

Posted 6 years ago

“Caring and shared info. Very nice!”

Helpful Report

Posted 6 years ago

“It was fantastic. Couldn’t have been better. Excellent communication and updates and swift and friendly delivery. Nothing negative to say.”

Helpful Report

Posted 6 years ago

“Great communication and follow through!”

Helpful Report

Posted 6 years ago

“My driver let me know when he would arrive and was on time. Great experience”

Helpful Report

Posted 6 years ago

“Driver (Gary) was a professional, great communication and very helpful at drop off.”

Helpful Report

Posted 6 years ago

“Sean was great! He called right away to let me know when Zoey would be arriving. I felt like she was in good hands. Thanks! Shantelle”

Helpful Report

Posted 6 years ago

“Puppy delivery driver was very friendly, efficient and showed he cared about the animals and his customers. Delivery was on-time, he kept me updated and informed about where and when we would meet.”

Helpful Report

Posted 6 years ago

“Very prompt and courteous delivery. Puppy was delivered on time with communication all the way through the process.”

Helpful Report

Posted 6 years ago

“The service was good and courteous”

Helpful Report

Posted 6 years ago

Starwood Pet Travel is rated 4.9 based on 3,980 reviews