Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Kate was great.”

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Posted 5 years ago

“Gary was really good and made sure our pet felt comfortable to drive home after the flight!!”

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Posted 5 years ago

“Great service. Ray was the driver and he is really professional. He called ahead to let me know when his estimation arrival would be. I liked that he was taking all the precautions due to COVID wearing a mask. Thank you.”

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Posted 5 years ago

“From start to finish the whole experience was reassuring, professional. Sarah was super responsive and dealt with all of our question and worries. Our previous family pup was delivered happy and healthy and we couldn’t be happier and more relieved that we went with Starwood Animal Transport. They were worth every penny and more. Thank you to the whole team!”

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Posted 5 years ago

“I had a great experience with My Pet Cab. They were right within the scheduled time-frame, had good communication and very positive attitude!”

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Posted 5 years ago

“Arrangements were carried out perfectly. We were called to agree the date, and called when our puppy was 40 minutes away. She arrived healthy and happy. The driver was very courteous. Thank you”

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Posted 5 years ago

“I was very impressed with your service. Appreciated the progress calls along the way. My puppy arrived on time. Delivered with her clean crate, food, paperwork and an update on feeding and potty stops. Thank you so much!”

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Posted 5 years ago

“The process was seamless and we felt well-informed throughout. Thanks for a smooth delivery!”

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Posted 5 years ago

“Jan the driver was awesome and kept us in the loop with her arrival time. She was friendly and handed Tucker over to us. Tucker was clean and happy at arrival.”

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Posted 5 years ago

“I was SO impressed. I wasn’t sure what to expect but I loved what felt like VIP treatment knowing he was the only dog.”

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Posted 5 years ago

Thanks for a great review! Our drivers treat their furry friends as family !

Posted 5 years ago

“Jim was great! I was running a bit late for the drop off and he was totally understanding and waited an extra 10 mins for me. My baby girl arrived safe and sound!”

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Posted 5 years ago

“Jerry, the pet cab driver, was absolutely fantastic!”

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Posted 5 years ago

“They were very good. She was definitely well cared for and they were informative. I would recommend Pet Cab to anyone”

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Posted 5 years ago

“Very friendly.”

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Posted 5 years ago

“Ray was very kind and personable. I would recommend him and Pet Cab to anyone needing this kind of service”

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Posted 5 years ago

“Great service! Would use again”

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Posted 5 years ago

“Service was on time and staff were very professional and friendly. Thank you for bringing our puppy home.”

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Posted 5 years ago

“Pet Cab was great- I received a call the day before my puppy's travel to confirm her delivery etc. The next day I received a call from the driver to let me know what time she would arrive. She was a little early and everything was perfect. The driver was warm and kind and the puppy was happy! Thank you for the great service. Nora Malone”

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Posted 5 years ago

“It was obvious how kind and careful Kate was with the puppy! Great Pet Cab driver ad caregiver.”

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Posted 5 years ago

“On time and communicated well throughout the process.”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews