Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,966 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,966 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 20th November 2023

576

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kept in constant communication. Cleaned up puppy. Had pleasant personality and loved puppy.”

Helpful Report

(Kristi Popik) - Posted 1 year ago

“Aaron called to inform us he was on the way and showed up on time. The whole process went exactly as described. Very satisfactory to us!”

Helpful Report

(Aaron Sanford) - Posted 1 year ago

“Kate was wonderful. She kept notified of each step and when she would arrive. She let me know how the puppy was doing and took good care of him. Thank you very much and thank you to Kate”

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(Kate Pehlivanov) - Posted 1 year ago

“I’m not a breeder / the puppy was sent to me in a timely manner. Thanks”

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(Hayden Black) - Posted 1 year ago

“Delivered on time. Very nice person who delivered.”

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(Rudy Ceballos) - Posted 1 year ago

“our puppy Aby was delivered earlier than previously told us. the driver (Adrien) was very cordial . we were so pleased with Abby and very impressed with Puppy Spot representatives.”

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(Israel Soto) - Posted 1 year ago

“Great job! Rainbow arrived on time and I great condition. Obvious that the drivers loved doing their job. Thank you!”

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(Ray Gagne) - Posted 1 year ago

“Ray & April were incredibly kind and sweet when they delivered our Phoebe (Sunny) to us in Savannah GA! They seemed to genuinely care about her well-being. They also arrived in the time frame given to us. She arrived clean and ready to mingle with her new crew! Thank you, Pet Cab!”

Starwood Pet Travel 5 star review on 22nd June 2022

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(Ray Gagne) - Posted 1 year ago

“pleasant and helpful and informative”

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(Joseph Leblac) - Posted 1 year ago

“This was my second experience with your company, and I cannot say enough good things! Both times my puppy arrived clean and happy, and both people that delivered my pups were fabulous!”

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(Kim Bradshaw) - Posted 1 year ago

“We took delivery of the puppy late Saturday afternoon. Service was excellent.”

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(Ray Gagne) - Posted 1 year ago

“The driver Michael came on time and was nice and caring when he delivered my puppy to my door.. Thank you My Pet Cab.”

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(Michael Roper) - Posted 1 year ago

“Patricia was incredible! Very kind. Kept me informed every step of the way. Highly recommend.”

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(Patricia Pera) - Posted 1 year ago

“Pet Cab was incredible The couple that delivered our puppy could not have been nicer or cared more about the puppies or better people. They were simply incredible, you are so lucky to have them providing this service”

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(Ray Gagne) - Posted 1 year ago

“Very professional, punctual, friendly.”

Starwood Pet Travel 5 star review on 18th June 2022

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(Patricia Pera) - Posted 1 year ago

“Great communication throughout process very thankful”

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(Joseph Leblac) - Posted 1 year ago

“Kate did an excellent job of delivering our new puppy in time as promised. She was great in sharing information on the trip and tips on dealing with our new addition in the first couple of days.”

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(Kate Pehlivanov) - Posted 1 year ago

“Very polite and friendly. My Pet arrived before the scheduled time and there was great communication provided.”

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(Guadalupe) - Posted 1 year ago

“Kept us informed on expected arrival. Very patient with the dogs. A seamless delivery.”

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(Paul Tuccelli) - Posted 1 year ago

“Easy peasey! The tracking was perfect.”

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(AJ Santamaria) - Posted 1 year ago

Starwood Pet Travel is rated 4.9 based on 3,966 reviews