Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This service is worth every penny paid. We had a dedicated relocation coordinator (Sarah) who made the experience as painless and easy as possible for us, even during the current Covid-19 crisis! I would definitely recommend the service.”

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Posted 5 years ago

Thank you for your great review Alberto! Glad everything went smoothly and wishing you and your family all the health and happiness in your new home! I will pass on the kind words to Sarah - she is a doll!

Posted 5 years ago

“On time and friendly, helpful driver.”

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Posted 5 years ago

“great! thank you”

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Posted 5 years ago

“Everything was great. Driver was kind and even arrived early. My only constructive feedback was that I was surprised that they driver was not wearing a mask and gloves during Covid 19. Thank you for the great service.”

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Posted 5 years ago

“We were very happy with our delivery. They were prompt, kind, conscious of PPE during this Coronavirus nightmare and our dog, Comet, arrived calm and happy. Thank you.”

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Posted 5 years ago

“The driver was super sweet and you could tell she loved her job. She treated my puppy as if he were her own. I was extremely satisfied with the level of service.”

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Posted 5 years ago

“That was awesome, The driver was very careful, on time, and friendly, She called us as soon as she had the dog and gave us estimated arrival time. Thank you for the great experience.”

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Posted 5 years ago

“Unfortunately, I didn’t get the name of the lady that delivered my puppy to me, but she was SO friendly. My puppy came to me stress-free and ready to play. I’m very thankful for the professionalism of the driver and the company.”

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Posted 5 years ago

“Great communication and right on time when they called telling me they were in their way. Our new puppy was in great health and happy!”

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Posted 5 years ago

“Shay was very professional and kind. She did a terrific job bringing Apollo to us”

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Posted 5 years ago

“Very food customer service and awesome family memories. Ty”

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Posted 5 years ago

“Leslie was great. It was a very short visit but we got Suki safe and sound. Thanks so much.”

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Posted 5 years ago

“We had excellent service from Starwood Animal Transport from the initial inquiry to the delivery of our pets to Singapore! Very impressed with all the staff we worked with- especially Ross, Kirsty in the US and Olphelia on the Singapore side. Everyone was extremely pleasant to work with and so understanding of our obvious concern for our dogs during the transportation process. They kept us in the loop of every step and provided great pictures and videos during their trip.”

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Posted 5 years ago

Hi Suzette - Thank you for your great review. Kirsty and Ross are both amazing and we are so happy to have them as superstars at Starwood. I hope your pups are enjoying their new home and you and your family are settling in well!

Posted 5 years ago

“Starwood was absolutely stellar. We were trying to ship our two cats out of the USA and the date coincided with the travel ban, which meant our flights were cancelled. After a two-month delay, we left the USA successfully. All throughout, Starwood was amazing, keeping us informed, finhelping us through paperwork, etc. Our agent, Ryan Bole, was stellar. She helped guide us through the whole process, taking away a lot of the stress and making sure we were well taken care of. Highly recommend!”

Starwood Pet Travel 5 star review on 16th May 2020

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Posted 5 years ago

Thank you Sophie for the great review and what a sweet picture of Ethel and Morag! You were great to work with as well - so flexible with all the changes and doing the best thing for your sweet kitties! Wishing you and your family all the best! The new home looks great! All the best - Ryan, Ross and your buds at Starwood Animal Transport

Posted 5 years ago

“I purchased my pup from a breeder. She was flown then picked up by My Pet Cab to have her delivered to me. They brought my puppy to my door and she was happy. They did a great job. Thank you!”

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Posted 5 years ago

“Couldn’t be more pleased”

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Posted 5 years ago

“The vehicle that delivered my pup was well maintained! The driver was efficient, knowledgeable l, and kind! Once the travel arrangements were made, My Pet Cab contacted me and kept me informed of when my puppy would arrive!”

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Posted 5 years ago

“Professional, great communication and delivered my new puppy without any issues.”

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Posted 5 years ago

“On time and great communication.Great service.”

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Posted 5 years ago

“Transport was kind and helpful. Assisted in bringing puppy in home and took first photo of myself and my new puppy”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews