Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,979 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,979 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was wonderful. They called the day before to let me know the schedule for delivery day. The driver called 30 minutes before he arrived. Tim, the driver was friendly and informative.”

Helpful Report

(Tim Hohm) - Posted 4 years ago

“Excellent service and great communication”

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(Calvin Conner) - Posted 4 years ago

“Max was so wonderful, friendly, and helpful.”

Starwood Pet Travel 5 star review on 4th March 2022

Helpful Report

(Max Specter) - Posted 4 years ago

“My pet arrived on time . Great communication before arrival. Our pet was well looked after. Very professional , checked ID , paper ready and attached to carrier. Good experience Thank you”

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(Mike Pettengill) - Posted 4 years ago

“They did a great job, showed up on time, were responsive and kind.”

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(Anthony Graci) - Posted 4 years ago

“Joanie was great, super nice and helpful. Thank you.”

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(Joan Berdan) - Posted 4 years ago

“Mike was as excited to bring Koby in to me as I was to take him. Very much on time, polite, friendly. I asked if he would use my phone to snap a picture of my fur baby with me. He said of course .”

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(Mike Pettengill) - Posted 4 years ago

“Driver was very friendly and communicated well.”

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(Jeannine Dugan) - Posted 4 years ago

“Our pet carrier, Michael was courteous, attentive and took great care of our new addition. He was very friendly and helpful with the transition.”

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(Michael Roper) - Posted 4 years ago

“Genesis was very caring of my pet and made sure I knew her whereabouts and time for delivery.”

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(Genesis Rosado) - Posted 4 years ago

“Gary and Adrian were very communicative throughout the whole process. Our puppy arrived safe and sound!”

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(Adrian Knapp) - Posted 4 years ago

“Awesome thank you”

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(Kristi Popik) - Posted 4 years ago

“Our puppy, Theodore, was flown into Manassas; "Patricia" called giving us an update on Theo's well-being & also informed us when departing the airfield & again when an hour, half-hour & ten minutes away. She was very thoughtfull, considerate & respectful during delivery & was a real pleasure to interact with.”

Helpful Report

(Patricia Pera) - Posted 4 years ago

“Had an awesome experience with Calvin who delivered our puppy at exactly the time he told us.”

Starwood Pet Travel 5 star review on 1st March 2022

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(Calvin Conner) - Posted 4 years ago

“Cathy was the courier who transported Cora (previously Wendy) from Seattle to our door. She was very pleasant, professional and seemed to really care about Cora's well-being. Thank you for taking care of this little furry kid!”

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(Kathy Walker) - Posted 4 years ago

“The driver was very nice and brought my puppy in the time I expected.”

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Posted 4 years ago

“Adrien was an awesome guy. He was kind and helpful. He is a keeper.”

Starwood Pet Travel 5 star review on 28th February 2022

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(Adrian Knapp) - Posted 4 years ago

“EXCELLENT SERVICE WOULD RECOMEND”

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(Irv Paneto) - Posted 4 years ago

“Great communication. Our puppy arrived on time and was well cared for.”

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(Ramiro Martinez) - Posted 4 years ago

“The Pet Cab Operator was amazing. Took great care of the precious cargo and kept us informed each step of the way.”

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(Kate Pehilvanov) - Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,979 reviews