Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service very friendly”

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Posted 5 years ago

“Great! Nice! Punctual! Safe!”

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Posted 5 years ago

“They were right in time, I’m happy with the service.”

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Posted 5 years ago

“Excellent service with every person I encountered. Ryan did a great job of arranging the whole thing and staying on top of things until my pet arrived at his destination. The guys who transported my pet to L.A. were quite amazingly kind and helpful and at the tail end Lenny did a great job of delivering him to his destination. I couldn't have asked for better care.”

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Posted 5 years ago

Thanks so much for taking the time to write a review Christine! It was lovely to work with you again and Julia. Wishing you and the family all the best! -Ryan

Posted 5 years ago

“My driver was Jeff.D Very nice, on time and professional. Just met him, but felt like I already knew him.”

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Posted 5 years ago

“Kate was awesome - so kind and caring. Thank you so much for safely delivering our puppy to us!”

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Posted 5 years ago

“Perfect in every way! Thanks!!!”

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Posted 5 years ago

“Gary was amazing and I could tell that he cared very well for my puppy during his travel! Thank you!!”

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Posted 5 years ago

“Ray, our driver, was terrific. Great service & communication. Thank you for delivering our little canine bundle of joy!”

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Posted 5 years ago

“The service provided by Pet Cab was excellent. I was kept informed of my puppies progress and arrival time. Thank you!”

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Posted 5 years ago

“Rick was wonderful! Called when he was an hour out and arrived exactly an hour later. Super friendly and was just as excited for us as we were to finally meet our Ozzie!”

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Posted 5 years ago

“Ryan was totally super. She was very responsive, accessible (taking calls after hours for example), and executed Rex’ travel really well. And she knew her stuff. Rex arrived safely and the kids are so happy to be reunited. Thank you so much Ryan!!”

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Posted 5 years ago

Thank you guys! So happy Rex is back home and enjoying beautiful Scotland and his family! We appreciate you review! -Ryan

Posted 5 years ago

“Jim was great!! Brought our beautiful puppies to us safe and sound!!”

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Posted 5 years ago

“Jerry was wonderful! So kind and thoughtful in the way he delivered Baci (formerly Winston) home to us! He even took at picture, which I would love to have a copy. I am sorry I did not take one of him. Thanks for taking such good care of Baci on the journey home. Excellent service all around!”

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Posted 5 years ago

Thanks for the review! We passed along Jeary's picture of your latest addition to the family! Congrats!

Posted 5 years ago

“I was extremely happy with My Pet Cab experience. The driver, Rick, called me to let me know he was on his way with my new puppy. He was very professional and friendly. I would highly recommend this service.”

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Posted 5 years ago

“Great experience, super nice people! Would highly recommend!”

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Posted 5 years ago

“Excellent. Very thorough :)”

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Posted 5 years ago

“The service was professional and courteous. Driver was very pleasant and really treated our new puppy with great care. Excellent service.”

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Posted 5 years ago

“Kim was very friendly and clearly loves her job. She got in touch with us right away regarding the delivery and checked in when she left the airport.”

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Posted 5 years ago

“It was a pleasure to have Rick transport Daisy to our home. A Real Gentleman.”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews