Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy, well-adjusted puppy arrived safely and on time. Thank you!!”

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Posted 5 years ago

“Tim was terrific, patient and professional. He called twice, once to say he was 20 min away and once when he was there. My puppy was in good shape when I finally got to hold him. Thanks Tim.”

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Posted 5 years ago

“Driver was incredibly friendly and warm. He recognized that receiving our new pup was a big deal for our family and treated it as such!”

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Posted 5 years ago

“Lisa was excellent, very communicative.”

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Posted 5 years ago

“It was okay.”

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Posted 5 years ago

“Gary was very responsive and thorough, provided a lot of useful information and made us feel very comfortable.”

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Posted 5 years ago

“On time and very nice”

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Posted 5 years ago

“The driver was on time, very courteous and communicated very well.”

Starwood Pet Travel 5 star review on 16th September 2020

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Posted 5 years ago

Thanks for the review and the awesome picture!

Posted 5 years ago

“Teresa was my assigned deliverer and she is awesome. she communicated very clearly, handed over the puppy very gently and answered our questions thoroughly.”

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Posted 5 years ago

“Everyone was so good, and my fur babies were so happy and safe .”

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Posted 5 years ago

“He called and gave an eta. was prompt and courteous.”

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Posted 5 years ago

“they were great. I appreciated the call the day before.”

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Posted 5 years ago

“It was short and sweet”

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Posted 5 years ago

“On time, puppy clean and healthy. Very curtious. Good job”

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Posted 5 years ago

“Tracy was very good, very polite. I was fortunate to receive my puppy a little earlier than originally planned. She was clean and very sweet, not very nervous. Tracy answered my questions. I was very pleased with her delivery service.”

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Posted 5 years ago

“Excellent. Brought our puppy home safe and happy. Thank you.”

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Posted 5 years ago

“On time and clean.”

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Posted 5 years ago

“Driver was great. Kept us informed as was right on time.”

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Posted 5 years ago

“The driver was great”

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Posted 5 years ago

“Brought my new puppy to my door 👏🌟 Thanks”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews