Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,979 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,979 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a pleasure it was to have our puppy delivered right to our door! The call the day before informed us of the procedure that would be followed and what we would need. The driver phoned with an estimated arrival time. Pet Cab was friendly and helpful.”

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Posted 6 years ago

“Jerry was very nice . He was also professional .”

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Posted 6 years ago

“My puppy arrived very happy and on time”

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Posted 6 years ago

“Gina was great. Communicated well and was on time. She seemed to love her job and was very friendly with our family.”

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Posted 6 years ago

“The driver was very nice to the puppy. He arrived very happy and on time.”

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Posted 6 years ago

“Jerry was incredible and made the process easy”

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Posted 6 years ago

“I appreciated getting a call the evening before to inform me of the process for the delivery of my puppy. The driver was prompt, very courteous and pleasant. He arrived a little earlier than planned but better than being late: not a problem for me.”

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Posted 6 years ago

“Daisy was amazing! So thoughtful and kind in her pick-up and delivery, sending us photos and sharing in our excitement!”

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Posted 6 years ago

“He was excellent!! Thank you”

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Posted 6 years ago

“I appreciated the call confirming timing and logistics. Bob was very helpful and answered all of my questions! The delivery went smoothly. Ray was also helpful and we had a smooth transition!”

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Posted 6 years ago

“Excellent service! She was happy and clean! Gary was very kind and sweet to her!”

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Posted 6 years ago

“She is Very nice and friendly.”

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Posted 6 years ago

“OMG You All Are Amazing! I Received An Informative Phone Call About Her Travel Down To Her Actual Arrival!”

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Posted 6 years ago

“My driver Rick was incredibly nice and very caring of Ruby until he handed her over to me”

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Posted 6 years ago

“Great service!”

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Posted 6 years ago

“They were great. Only thing is she never sent me my photo of scout and me. Can you please email or text to me. Text best”

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Posted 6 years ago

Hi! thanks for the Review ! Your picture of Scout has been sent via text! Congratulations and good luck!

Posted 6 years ago

“Very reliable and on time”

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Posted 6 years ago

“Our puppy arrived happy and clean and the driver was nice and enthusiastic and respected masking and social distancing.”

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Posted 6 years ago

“We were informed on a clear and concise schedule with no glitches- rather amazing given the distance, traffic issues, time of day etc. we were extremely pleased!”

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Posted 6 years ago

“Jason, the driver, called in advance of his arrival and was warm and friendly.”

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Posted 6 years ago

Starwood Pet Travel is rated 4.9 based on 3,979 reviews