Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

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“The driver was very kind and delivered the puppy when he said he would.”

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Posted 4 years ago

“Everything was done as expected, on time and friendly, with excellent communications about the process. Many thanks!”

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Posted 4 years ago

“I had a great experience with Tim as my driver! He was communicative, professional, and trustworthy.”

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Posted 4 years ago

“Josh was so wonderful and respectful of spacial distancing in delivering my new furbaby during a covid world. Thank you so much for taking care of her during her travel home.”

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Posted 4 years ago

“Called ahead and was here as planned. Friendly driver with good communication. Can definitely recommend your service.”

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Posted 4 years ago

“Hello Pet cab driver communication was pleasant . After she left due to my excitement realized my pic and new pup was taken my ID was not requested. It would have been helpful if she knew where pup was last fed . Other then that she was professional. Great service !”

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Posted 4 years ago

“I was kept well informed throughout, puppy arrived right on time....thanks!”

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Posted 4 years ago

“Leslie was prompt and kind! She called me before our puppy arrived! Wonderful experience! Thank you! Sharon Bradford”

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Posted 4 years ago

“Great service. On time delivery.”

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Posted 4 years ago

“Traci Brearley was outstanding. She kept me informed throughout the whole trip. I am very pleased with your service!”

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Posted 4 years ago

“I thought Jearhy did a great job communicating on the trip and was incredibly punctual and nice.”

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Posted 4 years ago

“In transit communication and updates were timely and you can tell the driver loves her job! Thank you.”

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Posted 4 years ago

“Our puppy came in great shape!! Great job!”

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Posted 4 years ago

“Jeary was great!”

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Posted 4 years ago

“It was great!! Our née puppy, which we named Roxy arrived safe and happy!!!”

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Posted 4 years ago

“The Delivery was on time and the Experience was Great!”

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Posted 4 years ago

“Tim was wonderful. Very friendly, reassuring, kept me up to date. Thank you!”

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Posted 4 years ago

“Perfect delivery. On time”

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Posted 4 years ago

“My Pet Cab did a fantastic job by giving me play-by-play calls letting me know ETA's and where they were. I appreciated my driver, Sue Lallier for bringing me my Pomsky safely and promptly! She was very friendly and her attitude was very positive! Thank you Sue! -Also, please send me our picture of meeting our puppy! Thank you!”

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Posted 4 years ago

“My puppy was delivered within the time frame given and my driver called me when he was on the way and gave me an accurate ETA. He was very kind and excited to deliver my puppy to me!”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews