“Had to wait over a week for delivery .Item colour really different from website photos - doesn’t even look like natural .
Have phones Heals twice to collect and they haven’t arranged yet - their system is in chaos . Worst online purchase ever . Avoid .”
“Design is perfect however Item was badly damaged during delivery and - leg badly cracked . Delivery service never responded and customer service never responded despite photos and report sent within 1 hour of delivery”
“I ordered this light on 20/10/22 and is still waiting for my order to arrive. I followed it up with customer service several times. I’m still waiting for my product. Today is 10/11/22.”
“Bought the balance lamp to match my ceiling light and it looks good - hope it last a few years as cannot replace to bulb is a downside.
Also not happy review requests coming through at 4am !”
