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Hudson & Vine Reviews

4.7 Rating 2,411 Reviews
93 %
of reviewers recommend Hudson & Vine
4.7
Based on 2,411 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Hudson & Vine Reviews
Ordered a wine decanter with a top and when it arrived, the top was broken. I emailed them and right away got a response that they would ship a new one. A week later, they sent a whole new decanter! So nice of them. The decanter looks very nice and works well. I would recommend it.
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Posted 5 years ago
Beautiful product. Finely crafted.
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Posted 5 years ago
Great service!
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Posted 5 years ago
Excellent transaction.
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Posted 5 years ago
I had a small issue with the pump on a soap dispenser I purchased. I contacted Hudson and Vine, and they promptly replaced the entire dispenser. I love the product, and the customer service is top notch. I would definitely shop here again.
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Posted 5 years ago
So quick to ship. Great experience.
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Posted 5 years ago
Great customer service, and delivery was very fast, all while order was placed during with the Covid pandemic. I would order from them again anytime, thank you
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Posted 5 years ago
Great company, excellent communication, speedy delivery
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Posted 5 years ago
Excellent fast service. Package arrived on time. Packaged very well
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Posted 5 years ago
I received my order very quickly.
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Posted 5 years ago
Although it is great looking and appears to be well made, the slate gray soap dispenser I received did not work out too well. Maybe I had a defective item, but it had started to slightly discolor. And just recently the pump stopped working after only a few months. However, the great customer service at H&V was very prompt to resolve the issue and send me a new one fast.
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Posted 5 years ago
Beautiful selection. However, given the cost of these goods, the quality seems to be slipping.
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Posted 5 years ago
Excellent, fast delivery. Great communication from the seller.
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Posted 5 years ago
Quality company with delivery faster than expected
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Posted 5 years ago
Beautiful...love the color...fast delivery!
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Posted 5 years ago
Quick shipping during Quarantine and my item arrived very securely with no damage.
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Posted 5 years ago
Very pleased with our purchase. The basket was even sturdier and thicker than it appeared in the image, strong quality. We will store towels and items in it on our laundry/utility room floor inside. I was also pleased with shipping, came in 2 days and was packaged well.
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Posted 5 years ago
I bought a mirror and when it arrived it had a chip in It. I sent an email and before I had even shipped the mirror back I received the new one. Such a great experience!!
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Posted 5 years ago
Charming patio accent.
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Posted 5 years ago
This piece was exactly what I was looking for to practically update the entry floor of the mudroom in my 18th century New England farmhouse. While totally modern and easy-keeping for cleaning, this mat has the warmth of age built in to its appearance. It doesn't jar the eye in a room that still has hand-blown glass window panes.
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Posted 5 years ago
Hudson & Vine is rated 4.7 based on 2,411 reviews