“I just received my traveler, a little disappointed, I went with the teal, because the one I wanted was sold out. Online the teal looks brighter, what I got looks faded nothing like the teal that is showed. It is a nice cup and keeps drinks cold.”
“I love this cup so much! It holds 2 water bottles and a bunch of ice, the ice stays frozen overnight. My clumsy self doesn’t have to worry about spills because it’s spill proof, the cutest colors and they go on sale ! 🔥🔥🔥”
“The site quoted Id get the bottle in 7 business days, I got the bottle 2 weeks later. Saw the policy but if something is running late or short, there shouldn't be misconstrued information and quotes. The policy states they take longer on shipping during busy times but if that's the case don't quote me a shipping time, I would've just ordered pickup from Shields.”
“I haven’t received it and it’s been over a week but I got and email saying I hope you have been enjoying your hydro jug but I haven’t bc I haven’t received it…”
“Shipping took forever - ordered in November and now it’s January - still nothing. The one color I wanted was removed from my cart after 2 months of waiting.
I don’t even want the rest at this point….still haven’t received anything but was definitely charged.”
“I’ve been a fan of HydroJug for a long time, but the new Travelers are a game changer! Love that they keep my water cold and that they don’t leak. Plus HydroJug support is always outstanding!!”
“I absolutely love Hydrojug products but their customer service department is an absolute nightmare & really makes me never want to recommend them to anyone.”
“Amazing! The no-leak feature is my absolute favorite when moving through my busy life. I also love how long my water stays cold! The Sage color is absoutey beautiful!”
“The water bottle itself is great. But not worth the shipping time. Took over 3 weeks to get. I ended up ordering a different bottle that came in a week and works the same.”
“LOVVVVVEEEEEE MY CUP! STANLEY AINT GOT NOTHIN' ON THIS! This cup is fantastic! Ice lasts forever. I love that it doesn't leak and it has the folding straw. Best of all... it fits in the cup holder in my car! I'm staying consistent with my water intake because I can take it on the go and it's not rolling onto the floor in the car where I can't reach. Great job hydro jug!!”
“Ordered a jug for a friend on 1/11, received and email about how I am liking the product before I even received it. It’s has been roughly 13 days and still no jug despite paying for shipping. Hoping to get a response from customer service soon.”
