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Hydro Jug Reviews

3.8 Rating 1,005 Reviews
67 %
of reviewers recommend Hydro Jug
I haven’t had the chance to use it yet. It came with a big dent in the side so I’ve been waiting to hear back from hydrojug to know what to do.
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Posted 1 year ago
Email our team at service@thehydrojug.com for assistance.
Posted 1 year ago
I’ve still not received my order.
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Posted 1 year ago
Please email our team at service@thehydrojug.com and they can help you track down your order.
Posted 1 year ago
Love it so much! I do wish there were a 30-35 oz. as I have a wrist injury and the 40 oz. is a little heavy when full. More colors would be awesome too and I’m sure you are working on that!
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Posted 1 year ago
I love my new Hydro Jug Traveller! My only issues are the long shipping time and the sticker residue I can’t seem to get off.
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Posted 1 year ago
I ordered “pink sand”color and received “lilac” Very disappointed
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Posted 1 year ago
Email our team and they can get that fixed for you!
Posted 1 year ago
Customer service is awful. Don’t expect to get your order shipped in the time frame listed. And don’t bother messaging them asking for an update. They’ll only reply after your order is delivered.
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Posted 1 year ago
The Hydro Jug is everything I was looking for. Holds 40 ounces, fits in my cup holder, has a straw, and doesn’t spill!!! Plus, the sage color is supreme. Shipping was slow though.
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Posted 1 year ago
Customer service was terrible- when I reached out. My shipment came and my straw is broken on the outside of my cup and weren’t willing to help.
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Posted 1 year ago
I’m absolutely in love with my hydro jug! I bought a different cup from another company and was highly disappointed. It leaked, it was noisy and I wanted something more appropriate for everyday use. I’ve been shopping around and decided to try hydro jug. I’m so happy I did! Zero spills, I love the collapsible lid. I’ll be buying more!
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Posted 1 year ago
The traveler is awesome! I love it! I bought the hot pink one and it went on a road trip with me. Spent lots of time on its side and zero leaks. I ended up buying two more in colors corresponding with my kids teams and they are awesome for games and tournaments!
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Posted 1 year ago
This is 100% the best water bottle ever. I love it so much. I bought one for myself and then my husband from Scheels and just bought this one for my mom. I am a breastfeeding mama and this water bottle is life!! Only critique is y’all gotta get your processing time for getting your shipments out faster!!! And responding to customer inquiries.
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Posted 1 year ago
I love my hydro jug traveler!! definitely better than a stanley!! spill proof and so cute!
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Posted 1 year ago
I bought 2 tumblers back in November but only got one. The other was refunded 2 months later the only reason I got was they over sold the tumbler. I doubt I'll be ordering from them again.
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Posted 1 year ago
I love everything about my Hydro Jug. It isn’t heavy like some other ones out there and the fact that it’s leak proof is great especially with kids! The foldable is also great feature.
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Posted 1 year ago
Shipping felt way longer than it should be. When I opened it, I felt that the cup was a little excessive in size (yes, I ordered the big one but it’s kinda awkward/heavy). The color is cute. It fits in my cup holders (won’t budge) but not perfectly. It’s spill proof/leakproof and I love that! The straw is nice and doesn’t leave that plastic taste in your mouth. My drink was cold all day but I will say that the ice melted by the end of the day.
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Posted 1 year ago
The traveler lives up to every bit of the hype and then some! Obviously I did the flip test when I got it, not a drop leaked. I am putting down 3 full cups (40 ounces each) of water every day. Must. Buy. More.
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Posted 1 year ago
I've yet to receive my product ordered the beginning of the month. Yet they send me an email to review the product? Don't bother ordering fron this company.
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Posted 1 year ago
Please email our team at service@thehydrojug.com and they can help you track down your order.
Posted 1 year ago
I love this water bottle. Currently pregnant and carrying in my bag to free up my hands is the best. I go through a lot of water so having a 40oz is perf… Also it stays cold for a long time. Like the whole day. I now only put 4-6 ice cubes depending on my temperature like if I’m too hot.
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Posted 1 year ago
I absolutely love the Hyrdo Jug Traveler mugs. 10/10! They look incredible compared to Stanley cups and the no spills is just a huge bonus! That being said, this order I was annoyed. I figured the best “birthday door buster” were on day 1 based off the email I received. WRONG. They gave the crappy gift that day, I spent $70 for a straw? I also added a mystery gift and received a SLEEVE for the Hydro Jugs style that I didn’t order. I won’t make that mistake again, what a disappointment.
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Posted 1 year ago
Great customer service! Quickly responded regarding order status.
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Posted 1 year ago
Hydro Jug is rated 3.8 based on 1,005 reviews