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Hydro Jug Reviews

3.8 Rating 1,012 Reviews
67 %
of reviewers recommend Hydro Jug
I have purchased multiple hydrojugs over the last year and all of them have been well worth the money. The standard jugs are great for a day out when its not to hot. The stainless jug is my favorite and the built in straw makes it so easy to drink from. The shkr is great and works really well. I lile that it comes with 2 lids and sometime we just use it as a cup with straw. The traveler is my all time favorite. Fits in every cupholder i have tried and keeps things cold for a long time. The best part, it doesnt leak! The quality is always great with hydrojug! I am looking at purchasing another stainless jug soon!
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Posted 1 year ago
I received the wrong color and I emailed for help and it’s been almost a week but have received no answer
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Posted 1 year ago
I love it - The color is amazing and I can throw it in a bag and off I go!!! Its Beautiful
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Posted 1 year ago
The product itself is wonderful. I love how it looks and performs. The shipping however is horrible it took almost 3.5 weeks to get it! And the customer service is non existent. Noone answers emails or their phone when trying to get a status update. Wonderful product. Service could use some serious improvement.
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Posted 1 year ago
I am not a fan of the straw. It is awkward shaped and difficult to get a good amount of water from.
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Posted 1 year ago
I still haven’t received my order :(
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Posted 1 year ago
Just received and so far it’s great! Love the look of it and love even more that you can close the straw down and throw the cup in a bag. Only thing I would change if having a silicone straw option, I don’t love having something plastic sitting in my water and will probably source my own.
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Posted 1 year ago
I haven’t had the chance to use it yet. It came with a big dent in the side so I’ve been waiting to hear back from hydrojug to know what to do.
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Posted 1 year ago
Email our team at service@thehydrojug.com for assistance.
Posted 1 year ago
I’ve still not received my order.
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Posted 1 year ago
Please email our team at service@thehydrojug.com and they can help you track down your order.
Posted 1 year ago
Love it so much! I do wish there were a 30-35 oz. as I have a wrist injury and the 40 oz. is a little heavy when full. More colors would be awesome too and I’m sure you are working on that!
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Posted 1 year ago
I love my new Hydro Jug Traveller! My only issues are the long shipping time and the sticker residue I can’t seem to get off.
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Posted 1 year ago
I ordered “pink sand”color and received “lilac” Very disappointed
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Posted 1 year ago
Email our team and they can get that fixed for you!
Posted 1 year ago
Customer service is awful. Don’t expect to get your order shipped in the time frame listed. And don’t bother messaging them asking for an update. They’ll only reply after your order is delivered.
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Posted 1 year ago
The Hydro Jug is everything I was looking for. Holds 40 ounces, fits in my cup holder, has a straw, and doesn’t spill!!! Plus, the sage color is supreme. Shipping was slow though.
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Posted 1 year ago
Customer service was terrible- when I reached out. My shipment came and my straw is broken on the outside of my cup and weren’t willing to help.
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Posted 1 year ago
I’m absolutely in love with my hydro jug! I bought a different cup from another company and was highly disappointed. It leaked, it was noisy and I wanted something more appropriate for everyday use. I’ve been shopping around and decided to try hydro jug. I’m so happy I did! Zero spills, I love the collapsible lid. I’ll be buying more!
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Posted 1 year ago
The traveler is awesome! I love it! I bought the hot pink one and it went on a road trip with me. Spent lots of time on its side and zero leaks. I ended up buying two more in colors corresponding with my kids teams and they are awesome for games and tournaments!
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Posted 1 year ago
This is 100% the best water bottle ever. I love it so much. I bought one for myself and then my husband from Scheels and just bought this one for my mom. I am a breastfeeding mama and this water bottle is life!! Only critique is y’all gotta get your processing time for getting your shipments out faster!!! And responding to customer inquiries.
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Posted 1 year ago
I love my hydro jug traveler!! definitely better than a stanley!! spill proof and so cute!
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Posted 1 year ago
I bought 2 tumblers back in November but only got one. The other was refunded 2 months later the only reason I got was they over sold the tumbler. I doubt I'll be ordering from them again.
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Posted 1 year ago
Hydro Jug is rated 3.8 based on 1,012 reviews