Login
Start Free Trial Are you a business? Click Here

Hydro Jug Reviews

3.8 Rating 1,016 Reviews
67 %
of reviewers recommend Hydro Jug
Love my cups.. the shipping took about 3 weeks, which for me is a really long time. One of the travelers is scratched and noticeable since it’s the light cream color, that’s disappointing. Overall happy with the cup and it is leak proof! But just note that the cups scratches easily apparently.
Helpful Report
Posted 1 year ago
The best! My new favorite water jug for work.
Helpful Report
Posted 1 year ago
Love this jug! Doesn’t spill at all! Took awhile with shipping but worth the wait - Stanley who!!?
Helpful Report
Posted 1 year ago
It actually doesn’t spill! And the straw can be set for both left and right handed people. I don’t have to worry about it leaking when tossing it in my bag. I got the Honeydew color and it is not as bright in person as the website picture which I really like. I love it!
Helpful Report
Posted 1 year ago
I have purchased multiple hydrojugs over the last year and all of them have been well worth the money. The standard jugs are great for a day out when its not to hot. The stainless jug is my favorite and the built in straw makes it so easy to drink from. The shkr is great and works really well. I lile that it comes with 2 lids and sometime we just use it as a cup with straw. The traveler is my all time favorite. Fits in every cupholder i have tried and keeps things cold for a long time. The best part, it doesnt leak! The quality is always great with hydrojug! I am looking at purchasing another stainless jug soon!
Helpful Report
Posted 1 year ago
I received the wrong color and I emailed for help and it’s been almost a week but have received no answer
Helpful Report
Posted 1 year ago
I love it - The color is amazing and I can throw it in a bag and off I go!!! Its Beautiful
Helpful Report
Posted 1 year ago
The product itself is wonderful. I love how it looks and performs. The shipping however is horrible it took almost 3.5 weeks to get it! And the customer service is non existent. Noone answers emails or their phone when trying to get a status update. Wonderful product. Service could use some serious improvement.
Helpful Report
Posted 1 year ago
I am not a fan of the straw. It is awkward shaped and difficult to get a good amount of water from.
Helpful Report
Posted 1 year ago
I still haven’t received my order :(
Helpful Report
Posted 1 year ago
Just received and so far it’s great! Love the look of it and love even more that you can close the straw down and throw the cup in a bag. Only thing I would change if having a silicone straw option, I don’t love having something plastic sitting in my water and will probably source my own.
Helpful Report
Posted 1 year ago
I haven’t had the chance to use it yet. It came with a big dent in the side so I’ve been waiting to hear back from hydrojug to know what to do.
Helpful Report
Posted 1 year ago
Email our team at service@thehydrojug.com for assistance.
Posted 1 year ago
I’ve still not received my order.
Helpful Report
Posted 1 year ago
Please email our team at service@thehydrojug.com and they can help you track down your order.
Posted 1 year ago
Love it so much! I do wish there were a 30-35 oz. as I have a wrist injury and the 40 oz. is a little heavy when full. More colors would be awesome too and I’m sure you are working on that!
Helpful Report
Posted 1 year ago
I love my new Hydro Jug Traveller! My only issues are the long shipping time and the sticker residue I can’t seem to get off.
Helpful Report
Posted 1 year ago
I ordered “pink sand”color and received “lilac” Very disappointed
Helpful Report
Posted 1 year ago
Email our team and they can get that fixed for you!
Posted 1 year ago
Customer service is awful. Don’t expect to get your order shipped in the time frame listed. And don’t bother messaging them asking for an update. They’ll only reply after your order is delivered.
Helpful Report
Posted 1 year ago
The Hydro Jug is everything I was looking for. Holds 40 ounces, fits in my cup holder, has a straw, and doesn’t spill!!! Plus, the sage color is supreme. Shipping was slow though.
Helpful Report
Posted 1 year ago
Customer service was terrible- when I reached out. My shipment came and my straw is broken on the outside of my cup and weren’t willing to help.
Helpful Report
Posted 1 year ago
I’m absolutely in love with my hydro jug! I bought a different cup from another company and was highly disappointed. It leaked, it was noisy and I wanted something more appropriate for everyday use. I’ve been shopping around and decided to try hydro jug. I’m so happy I did! Zero spills, I love the collapsible lid. I’ll be buying more!
Helpful Report
Posted 1 year ago
Hydro Jug is rated 3.8 based on 1,016 reviews