“This is my second hydrojug traveler (although I have other models) and while I appreciate how the brand continues to evolve, my lavender traveler has a whistle and very time I drink out of it. It also leaks.”
“I just received my traveler, a little disappointed, I went with the teal, because the one I wanted was sold out. Online the teal looks brighter, what I got looks faded nothing like the teal that is showed. It is a nice cup and keeps drinks cold.”
“I love this cup so much! It holds 2 water bottles and a bunch of ice, the ice stays frozen overnight. My clumsy self doesn’t have to worry about spills because it’s spill proof, the cutest colors and they go on sale ! 🔥🔥🔥”
“The site quoted Id get the bottle in 7 business days, I got the bottle 2 weeks later. Saw the policy but if something is running late or short, there shouldn't be misconstrued information and quotes. The policy states they take longer on shipping during busy times but if that's the case don't quote me a shipping time, I would've just ordered pickup from Shields.”
“I haven’t received it and it’s been over a week but I got and email saying I hope you have been enjoying your hydro jug but I haven’t bc I haven’t received it…”
“Shipping took forever - ordered in November and now it’s January - still nothing. The one color I wanted was removed from my cart after 2 months of waiting.
I don’t even want the rest at this point….still haven’t received anything but was definitely charged.”
“I’ve been a fan of HydroJug for a long time, but the new Travelers are a game changer! Love that they keep my water cold and that they don’t leak. Plus HydroJug support is always outstanding!!”
“I absolutely love Hydrojug products but their customer service department is an absolute nightmare & really makes me never want to recommend them to anyone.”
“Amazing! The no-leak feature is my absolute favorite when moving through my busy life. I also love how long my water stays cold! The Sage color is absoutey beautiful!”
“The water bottle itself is great. But not worth the shipping time. Took over 3 weeks to get. I ended up ordering a different bottle that came in a week and works the same.”
