“Took a month to receive my item, timelines were much longer than promised. The product itself is great but customer service is not anything I want to experience again.”
“I love it! I like how you can change which way the straw goes based on your dominant hand. I love that the straw goes down. I stopped using my Stanley!”
“This product is great for not spilling and kept ice over night. One thing about it that wasn’t great and very minor is that the color of the bottle was easily scratched after The washing it before use. But that can be fix by covering the scratches with vinyl stickers. Overall, I would recommend this product.”
“Cup is nice but the shipping is not good which took 2 weeks to be delivered. I could not get a hold of any one which I emailed. Plus I even canceled but they didn’t bother to listen and got no response from anyone!”
“I love these new Travelers! I have friends who swear by other name brands, but I’ve convinced several to switch to HydroJug instead. You can’t beat the quality, price and perks of being leak free. Keep the colors coming!!”
“The leak proof straw/lid sold me on this cup and it hasn’t let me down. I also think it’s a little lighter than my Stanley so that’s a plus! My new go to”
“Just received mine a few days ago. LOVE IT so far! It holds 40 ounces which is a must. It’s cute, has a straw and doesn’t leak! Love how the straw flips down. Move over Stanley!”
“I've contacted customer service twice and got no response. My product also shipped after the date on the website that said "this color will ship by 1/15/24.”
“3 stars because their customer service is not great. Otherwise, the cup is fine. No response to emails, no phone number to speak to a live person. Finally made a couple comments on social media and received a generic reply that was not helpful. After complaining, receive email of order being prepared to ship. It was obviously because of the negative comment from myself and many others.”
“I used to love my Stanley until I got my hydrojug! I can put it in any of my bags, cup holders, strollers without it spilling! The kids can even drink out of it without spilling! They are amazing!”
