“Love this more than my Stanley. It doesn’t spill if you tip it over. Love the seal it has to keep liquid in and the straw is great because it folds down keeping debris out of it when not in use. Ditching my Stanley’s for the Hydrojug for sure. Now my whole family wants them.”
“The product by far is bar none the best jug ever that I’ve purchased. One of my items was not in the box at the time of delivery. Plus, I ordered my products on 1/4 only to receive them on 1/30/24. My order had no special order items in it. That truly upset me! Yet, I’m grateful for finally receiving my stuff.”
“i love this tumbler. my only issue with it is it scratches very easily. i have had it for a day and have been very careful and there are still many scratches.”
“I love the traveler hydro jug! This is my second one that I bought. They’re my favorite cup to use! But shipping on them takes forever! I waited 3 weeks for mine to come in. Same thing happened with the first traveler I purchased. Rating hydro jug 4 stars bc of shipping.”
“The hydrojug traveler is the best water bottle I've had thus far! Haven't tried any of their other stainless steel before, I have tried the plastic jug and wasn't a fan cause I'm an ice water drinker.”
“NO SPILLS or even small leaks!! The his is huge since my kids (read young toddlers) often knock over other tumblers I’ve tried. It isn’t as top heavy, albeit still heavy when filled up. I love the feel and texture of the handle. LOVE that the lid has grip to it so I can open when it’s tight. Just all in all a fantastic tumbler in the beautiful mauve coloring!”
“I’ve seen the traveler all over tiktok and just received it today. Obsessed is an understatement! I love the 40oz, the color, the convenience. It’s super lightweight & has the cushion on the bottom for a quiet set down! Couldn’t be happier with a cup!!!”
“I will never buy another product. The customer service was horrific. Couldn't get a status on my order using email or text. And the shipping was a nightmare. I live 20 miles from Ogden and my order took over 3 weeks to arrive. And I've had my product for 3 days and it is already scratching and fading color.”
“Processing times were a bit long but it was disclosed since I purchased cups during a sale. Once processed, shipping was fast. I would prefer if the return policy was more lenient on safety concerns with cups.”
“Terrible experience placed order needing them for a trip and it said 3 days. Once order was placed said it could take up to 10 which was too late. I tried emailing and it said response within 4 days never heard back and I tried calling and no response there either. Them they just shipped them after two weeks.”
“Everything was great with my product. The only concern I had was the shipping times. I understand that businesses are busy but I waited a really really really long time to get my hydrojug! It said it was in American Fork and that is really close to me and then it didn’t move from American Fork for awhile. The next time I checked it, it said it was in Vegas? I was starting to get a little upset. I love my hydrojug but they have got to work on their shipping and customer service.”
