“Easy to clean. Great color. Sturdy. Just like it was described on the website. Drink stayed cold but it’s cold where I live so I don’t know if that played a part. Overall, very pleased with the product. Thinking about ordering other colors and sizes. Delivery took 12 days.”
“Waited for my traveler to get delivered only for the lid to be impossible to unscrew i’ve been trying for days and still no one has responded back to my email.”
“I ordered the Hydrojug for a birthday present for myself. I ordered it on 1/16 eith expedited shipping. No where during the entire ordering process does it say anywhere about their shipping times. I paid for 2-3 day shipping, $12. It came 1/27! The re is nothing about their shipping policy until after your purchase is complete! I was pretty bummer out. I never got an email response from anyone, just an automated email about their shipping policy.”
“Horrible. Took 3 weeks to ship when it says on website 3-5 business days. Was hard to get a hold of someone and when I did they didn’t answer my questions. Finally says shipped a week ago and no update on shipping in 5 days. No response from hydrojug. Very disappointed.”
“I am receiving an email about if I am enjoying my cup yet I STILL have not received it and I have already sent emails to customer service. I would have never ordered if it was going to take so long to even receive it.”
“Wouldn’t know how the product is as I haven’t received it after ordering 21 days ago! Reached out and they said it would be 5-10 days to ship and I was already at 12 days since I placed the order. No sorry nothing, not happy with the customer service or ship time. Won’t be ordering again, Stanley I can at least get within a good time frame or with helpful customer service.”
“i ordered my jug on the 14th abs still haven’t not received it… i got an email asking
me to review a product i still haven’t gotten so not much to review.”
“I was excited for my first Hydro Jug Tumbler. I was replacing my Stanley. The cup would have been everything I wanted but it came dented. I still haven’t heard back from customer support on the issue. Disappointed.”
“The cup itself is amazing but the shipping part of my order was TERRIBLE… I never got any notification of my cup shipping till AFTER it was DELIVERED!!! It showed up on my doorstep 2 weeks after the order was placed with no notification it had even shipped.”
