“My cup came with a large scratch down the side that was through the paint. For the price and the amount of time it took to be delivered, I’m quite disappointed.”
“I have been looking forward to receiving my HydroJug, but I was disappointed when I opened the box. My “teal” HydroJug looks nothing like the picture. It should have been called robin’s egg blue. It is definitely not the fun, vibrant color I thought. I will feel it just so I don’t have the hassle of a return.”
“I love my jug. However, I ordered on Jan 8. I received on Jan 30 2024. I ordered a mini jug and mini sleeve. I received a mini jug and a classic sleeve for a 64 oz. So after waiting for one month, I received the wrong order. Terrible customer service and ridiculous shipping times.”
“I love love my hydro jug I have been consuming way more water since this purchase. I love how it keeps my water cold so long and how easy it is to use it plus it doesn't leak so I can take it with me wherever”
“I absolutely LOVE my tumblr, no leak and keeps my drinks nice and cold. Best money I’ve spent on this beautiful honeydew. So many of my friends wants one! Obsessed!!”
“I still have no received my item. I look forward to getting to try it but after taking 14 days to get a shipping notification and another 6 days for it to actually arrive at the post office I am starting to be impatient. It’s been over a week since it shipped and almost a month since I purchased. I purchased an in stock color so I wouldn’t have to wait so long. I should have just ordered the out of stock color I wanted. It’s been so long I already got this review request.”
“Like the jug, seems well made. Shipping was terrible, took 3 weeks to the day to get. Zero communication of any delay, showed in stock when ordered. Will not order from again. Too many equal competitors out there.”
“Day 1 has been great! I was excited to open it and after washing it, I traded in my usual suspect. It truly DOES NOT LEAK when the straw is closed. I absolutely LOVE the rubber bottom. No more loud clanking on my countertops. I really hope this one holds up in the dishwasher and everyday use and will update my review accordingly.”
“Absolutely love the stainless steel 64oz jug! EAST TO CLEAN so no mold builds up! Great handle for carrying and awesome straw! UNFORTUNATELY the TRAVELER cup is not the same! IT IS VERY VERY difficult to truly clean. I’m sure they have seen the TikTok’s about this issue since they posted a video on their YouTube page. I bought the tool they recommended and followed EVERYTHING mentioned in the video. NOPE. DOES NOT DO THE JOB! The mouthpiece is WAYYYYY TO difficult to take apart to truly clean everything. Which is important since there is always some liquid in it. Allowing mold to build up very easily. At the price point I am paying for these water bottles/ cup ID EXPECT there to be a PRACTICAL way of cleaning. And if the ONLY way to clean it is with this special brush then they should include it. However I don’t think they realized how difficult it is to clean and made the YouTube video after. Disappointed is an understatement since I was liking the cup compared to their competitors like hydroflask, Stanley, ect. Want MY RECOMMENDATION? SAVE YOUR MONEYYYYYY!!!!! At least other companies ensure their products have a practical design for DAILY cleaning.”
