“Hydrojug is a company I had long forgotten about but am so happy to have rediscovered them. Quality products at an affordable price with excellent customer service if you happen to reach out. Overall very pleased and will definitely keep them at the forefront of my mind going forward!”
“I accidentally placed my order under my old shipping address (my mistake due to auto fill). When I reached out to the company the day after my order was placed to edit the shipping address, they told me they could not edit the order once it was placed. This made sense to me until my order did not even ship for 3 weeks. So there actually was plenty of time to find my order and edit the shipping address. My order arrived to the wrong address yesterday. What a waste of $40. I hope whoever received my cup likes it.”
“My cup came with a large scratch down the side that was through the paint. For the price and the amount of time it took to be delivered, I’m quite disappointed.”
“I have been looking forward to receiving my HydroJug, but I was disappointed when I opened the box. My “teal” HydroJug looks nothing like the picture. It should have been called robin’s egg blue. It is definitely not the fun, vibrant color I thought. I will feel it just so I don’t have the hassle of a return.”
“I love my jug. However, I ordered on Jan 8. I received on Jan 30 2024. I ordered a mini jug and mini sleeve. I received a mini jug and a classic sleeve for a 64 oz. So after waiting for one month, I received the wrong order. Terrible customer service and ridiculous shipping times.”
“I love love my hydro jug I have been consuming way more water since this purchase. I love how it keeps my water cold so long and how easy it is to use it plus it doesn't leak so I can take it with me wherever”
“I absolutely LOVE my tumblr, no leak and keeps my drinks nice and cold. Best money I’ve spent on this beautiful honeydew. So many of my friends wants one! Obsessed!!”
“I still have no received my item. I look forward to getting to try it but after taking 14 days to get a shipping notification and another 6 days for it to actually arrive at the post office I am starting to be impatient. It’s been over a week since it shipped and almost a month since I purchased. I purchased an in stock color so I wouldn’t have to wait so long. I should have just ordered the out of stock color I wanted. It’s been so long I already got this review request.”