Hypnia Reviews

Name: Hypnia
Address: Unit 19 Slader Business Park Witney Road Poole BH17 0GP, Poole
Rating: 4.53

4.5 Rating 394 Reviews

88 %

of reviewers recommend Hypnia

4.5

Based on 394 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 6800 789

Email:

sales@hypnia.com

Location:

Unit 19 Slader Business Park Witney Road Poole BH17 0GP
Poole
BH17 0GP

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Andy Prior

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery late by one day, then only pillows delivered .Driver suggested that mattress might come tomorrow. Fair play to the driver he then traced the mattress and fetched it . No phone calls at all, a stress raising incident I just did not need at this time of year.”

Helpful Report

Posted 4 months ago

“I AM VERY DISAPOINTED IN THE MATTRESS , THE MATTRESS HAS NO BOUNCE AND I HAVE DIFFICULTY WHEN MOVING ABOUT IN IT , AND I HAVE TO ROLL OUT , IN ORDER TO GET UP AND OUT OF IT .”

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Posted 2 years ago

“Hi I purchased the matrass and was at first very please but when I was changing the bed sheets I noticed that the stiches had come apart on one side and it has lost its firmness on the side that I sleep I am 12 stone so not overly heavy, it's a shame as I was at first please but did not last long a few months”

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Posted 3 years ago

“The mattress is very good, exactly what I was after, but the customer service, delivery time, and communication were all abysmal. It took months for me to receive the mattress, and I was given false information every time I chased for an update - and it was chasing, because none of my emails were ever answered, and if I left a voicemail on the phone I never got a call back. It was only if I caught the one person in the office that I ever actually communicated with anyone, and even then I was lied to repeatedly about the readiness of my order. When I threatened to get a refund via Paypal the mattress finally shipped, but when it arrived it was just a block of foam with nothing to indicate this was a Hypnia mattress. Again, after several chase calls, I was promised a cover would be shipped, which after more chasing finally arrived. I am happy with the product, but you can get the same quality elsewhere, and I'd rather have paid more to another company than gone through all the stress and hassle I did with this one.”

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Posted 3 years ago

“It's been 5 months since i bought this . Already I can feel gaps and uneven surface on the matress ! Very disappointed”

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Posted 3 years ago

“It is still not helping my bad back”

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Posted 3 years ago

“I had replacement mattress which is gone down too and I’m with back pain every day very uncomfortable 🥵”

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Posted 4 years ago

Hypnia is rated 4.5 based on 394 reviews