Hub.com Reviews

Name: Hub.com
Rating: 2.09

2.1 Rating 736 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The headphones were a month late and the case is already broken in a week, so I can no Ionger charge them, give me a refund”

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Posted 6 years ago

“Never received the product. Don’t order from this company.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I did not receive the items I bought I’m very very disappointed and will never buy from you again”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I never received my order, instead I got a refund with no explination.”

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Posted 6 years ago

“I ordered the product on 5th December,was then informed in January that I was getting a refund. Shocking service!”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Made a purchase middle of December. Had a text and email to say dispatched as yet still not been recieved. Overall really poor. Paid for a product I don’t have. Requested a refund and get an email saying despatched. I wouldn’t purchase from this website.”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Item ordered early December has not yet arrived. Very poor service”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“the battery life only lasts for 20 -25 mins on my earphones. I have charged them up fully a few times now and still the battery life on the earphones runs out very quickly.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Haven’t received product and haven’t had a refund please contact me ASAP to resolve this”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Not received the item. Ordered mid November. Sent two emails and had the same response to say on it’s way!! But where is it! Looking at the other reviews this company is not legitimate I don’t think xxxx”

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Posted 6 years ago

“I ordered headphones for a Christmas present. Payment was accepted and then I received an email to say they had refunded the amount with no further explanation, so I emailed back and asked why - no response. I then received another message for the same headphones, slightly more expensive. Again I paid, it was accepted and again they refunded - no explanation. I emailed again and to date have not had the courtesy of a reply! I would NOT recommended i7pro, their customer service is non-existent.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I have not yet received my order placed in December”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Product didn’t even arrive & company ignored all my correspondence. I had to get my bank involved to return my funds. Do not purchase from this company.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Never received the item and money was refunded to me”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Ordered at end of November and still not received!! E-mailed i7Pro and no response from them. They took my money no bother though! Would have given 0 stars but no options for that.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Took over a month to deliver. Missed Xmas and the trip I wanted to take them on. They’re not a microphone and the battery lasts 2 hours.”

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Posted 6 years ago

“Worst service ever. Ordered goods for A Christmas present. Never arrived, I sent an email saying I hadn’t had a dispatch email. All I got back was “you have been refunded”. No apology, no explanation and I am not sure I have been refunded yet either”

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Posted 6 years ago

“I didn’t receive my purchase my money was just refunded back to me.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“You taken my money for the item then nothing for ages then with no reason WHY you put the money back into my account saying I’m not receiving the product. I’ve asked why but no answer from yourself, and now you want me to give you a feedback Very poor, I think your i7pro is a joke 🤣”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I still haven had it delivered - please advise where it is - if I don't get it by Monday I will be calling my credit card to claim it back - as it said 2 weeks ago it was on its way!”

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Posted 6 years ago

Hub.com is rated 2.1 based on 736 reviews