Name: Hub.com
Rating: 2.09

“Ordered in November not received yet”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Ive still not received my item, but nor have I been given a tracking number to do so.”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Do not use this company. It’s a scam. The product never came and every time I emailed customer services they replied with the same automated email. Stay clear don’t waste your money.”

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Posted 6 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 6 years ago

“I placed an order on 27th November and had not had any communication regarding despatch of these goods so on the 12th Dec I contacted them asking for the order to be cancelled and for a full refund made. There was no response until on the 17th December an email was sent saying goods despatched and the day after I received a reply to my email of the 12th saying item had now been sent. It is now the 9th January and I have still not received anything.”

Helpful Report

Posted 6 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 6 years ago

“No item received! I ordered in November! Where is it?”

Helpful Report

Posted 6 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 6 years ago

“The product took 3mins to purchase yet 7/8 weeks to turn up and it was poor quality and muffled sound so very disappointing teenage daughter!!”

Helpful Report

Posted 6 years ago

kindly return the unwanted item to the following address: i7Pro, Kemp House, 160 City Road, London,EC1V 2NX Once received a full refund will be iniated. Best Wishes AJ- Founder www.i7Pro.co.uk

Posted 6 years ago

“Ordered earphones on 23/11/18. Delivery time of 11-25 days. Great be here for Xmas. Didn’t arrive. E mailed twice but no reply. Eventually arrived in January. Shocking service and won’t be ordering anything from I7 pro again”

Helpful Report

Posted 6 years ago

“I order I i7pro in November and have still not received it! I have written numerous e mails asking for a refund with no response. If someone could please contact me on reading this, I would very much appreciate it.”

Helpful Report

Posted 6 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 6 years ago

“I got no feedback from customerservice. I do not like the product”

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Posted 6 years ago

“6 weeks later, even after paying for express delivery, order still not arrived, when I do get a reply to my emails it’s just a generic rubbish one!”

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Posted 6 years ago

“I liked the quality as in sound . But the charge doesn’t last long after 10mins it tells me I need power . Having charged it for hours even from night to morning. Don’t know if mine are faulty . I stopped using them .”

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Posted 6 years ago

“It took far to long to come I suggest if you order and allow 2 months”

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Posted 6 years ago

“Still haven’t received my items. Ordered 23.11.18”

Helpful Report

Posted 6 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 6 years ago

“Haven’t received my EarPods yet ordered over 4 weeks ago! When I receive them I might alter my review as it stands can’t comment apart from poor delivery times!”

Helpful Report

Posted 6 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 6 years ago

“I have not received my order yet”

Helpful Report

Posted 6 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 6 years ago

“I still haven’t received the product ordered in November”

Helpful Report

Posted 6 years ago

“No communication, late deliver, false information!!! Would not ever use them again!!”

Helpful Report

Posted 6 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 6 years ago

“I ordered my goods on 23 Nov. And was told delivery should be. 15 days. I left for a holiday on 31 Dec and the goods were still not delivered. I sent several emails and each time I was told the goods were on their way. I am away to the end of Jan so whether the have arrived I still don't know.”

Helpful Report

Posted 6 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 6 years ago

“My delivery arrived later, different to the picture it arrived so late I couldn’t actually send it back. Not impressed as it was meant to be a birthday present but after seeing the poor quality I didn’t want to give it, especially after it arrived after Christmas.”

Helpful Report

Posted 6 years ago

“Placed an order 6 weeks ago and still have not received the order. Very poor”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Hub.com Reviews