Hub.com Reviews

Name: Hub.com
Rating: 2.09

2.1 Rating 736 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You cancelled my order which was a Christmas present for my 15 year old son.. very poor service”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Be never received the goods ordered but did get a refund eventually”

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Posted 6 years ago

“I've not received the item I ordered.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Poor quality product. Have yet to pair both ear plugs together. Sound not great, hardly any bass. Took over a month to arrive.”

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Posted 6 years ago

“The item did not come when promised,and no reasonable explanation was given. It did eventually turn up but no apology.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“My order was refunded without any explanation or option to purchase another item, this was a Christmas present for my wife, I had already waited 3 weeks for the order only to be emailed on the 27/12 that my account had been credited in full, I also sent an email to ask why and still no response Order #4482 was confirmed for shipping on the 08/12/18”

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Posted 6 years ago

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Posted 6 years ago

“Ordered 4th December, didn’t arrive before Xmas so had to cancel the order.”

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Posted 6 years ago

“I have yet to receive my order!”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I ordered and paid for the product, was advised that the delivery would be up to 25 days was then advised just before the estimated delivery date that the order had been cancelled without any reason given and that a refund would be made. I did receive the refund but I would have preferred the item, was very disappointed not to have received the item or a reason as to why I would not be getting the item, Not a good shopping experience..”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Christmas present ordered in early December, with no explanation, 3 days before Christmas I received an email telling me I would be getting a refund........ really disappointed”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I waited 2 month for my item to be delivered despite countless emails to which I received no response. I also paid extra for faster delivery. Would definitely not recommend to anyone!”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Absolute disgrace didn’t even receive them got money back straight away blooody scam”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I didn’t receive a confirmation of purchase email and the headphones never turned up. Would never use them again. Finally managed to get my money back”

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Posted 6 years ago

“I sent back the product, after confirming with a consultant, and still did not receive a refund. Very disappointed.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Very poor not recieved goods am going to contact police as money has been taken and no goods”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I ordered a pair of cordless music earbuds, November 2018. It is now 10th January 2019 and still have not received them despite e-mails stating that they're on the way. DO NOT USE THIS SITE!!!”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I informed i7Pro that my product was faulty, they eventually responded and asked me to return and would give me a refund, at this point I had looked at the reviews, I wish I had done that before I purchased. I asked if they could refund me then I would return the product as the reviews were very damming and I was worried that I would not get my refund, the responce I received from AJ was ‘mate, just get lost’ Unbelievable !! I then put up a review in Trustpiolet, the response was ‘okay, lol’ I would never use this company again”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Waste of money took forever to get here when it finally does you can’t make r receive call using them stupid EarPods I have to turn off the Bluetooth to receive calls .... utter waste of money I would NEVER RECOMMEND THEM To NOBODY...they probably from China smh disappointed”

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Posted 6 years ago

“parcel never arrived”

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Posted 6 years ago

“Ordered the headphones at the beggining of december,were due 24th december at the latest (were a christmas present),eventho they were going to be late now i gave them the benefit of the doubt that prior to christmas and over christmas post could be delayed,emailed them 3rd of jan they said they are in transit....its now the 10th januray and still no sign of them!”

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Posted 6 years ago

Hub.com is rated 2.1 based on 736 reviews