Hub.com Reviews

Name: Hub.com
Rating: 2.09

2.1 Rating 736 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

Write Your review

Tell us how Hub.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though the product is really good, the service in delivering this item is unacceptable. I was advised delivery would be within 12 days and it was twice as long!”

Helpful Report

Posted 6 years ago

“I bought the iPhone air pods on 29th November 2018 as a Christmas present. At the time of writing (9th Jan 2019) I have received nothing. One email on 4th Jan 2019 saying: “Thank you for your email! Your order has already been despatched and should be with you shortly. We have received an overwhelmingly positive response and we apologize for the delay. Rest assured we will be personally monitoring your order to make sure it gets to you as soon as possible.” Won’t be making the same mistake again.”

Helpful Report

Posted 6 years ago

“I still haven't received a product which I ordered back in November. It's now been far longer than 25 working days. I emailed requesting an update on where my order was and have had no response”

Helpful Report

Posted 6 years ago

“I have not received my purchase six weeks after ordering!!! I have missed Christmas and still waiting!”

Helpful Report

Posted 6 years ago

“NOTHING RECEIVED - NO COMMUNICATION - NOW DOUBT I WILL RECEIVE ANYTHING - RESIGNED THAT THIS IS PROBABLY JUST A SCAM TO GET MONEY - UNLESS I LEARN DIFFERENT VERY SOON. ORDERED EARLY DECEMBER - NOW MID JANUARY 2019”

Helpful Report

Posted 6 years ago

“Bought 2 lots for my kids for Xmas and only the right one works on both”

Helpful Report

Posted 6 years ago

“I ordered a pair of wireless earphones back in November for my son's Christmas and I've still not received them. Very disapointed”

Helpful Report

Posted 6 years ago

“I ordered the AirPods nearly 2 months ago and I still haven’t received them.”

Helpful Report

Posted 6 years ago

“I ordered iphone headphones which were to be delivered within 5 days. They took over one month to arrive despite me emailing the company several times. They were purchased as a Christmas gift however they didn't arrive until after Christmas. When they did arrive they were not iphone headphones as advertised, they were simply iphone compatible. I will not order from this company again as their advertising was misleading and when I tried to contact their customer service department chasing my order it was always just an automated response so I was unable to get any information on my order.”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I placed an order with yourselves for the earpods back in November and I still have not received my package I’ve also emailed several times about this matter and nothing! So to say I’m not satisfied is an understatement !”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Absolute waste of money your scammers and I hope you get what you deserve!!!!!!”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I ordered wireless earphones in November that never arrived and I’m still awaiting a refund that was promised before Christmas! So I would never use them again. Scam website!!!!”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“After many emails to be told order will be with you in a few days I have never received it and no. Answer to my questions this must be a scam as I have asked for a refund no reply . This was a Christmas present for my grandsons and could not afford to buy them anything else I am disgusted that they can get away with this scam on older people .”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“ordered ear buds on 27th Nov was told it would be delivered in 10-20 days , four emails later i eventually recieved my purchase on the 24th DEC , which was to late as this was a xmas present for my niece that i had to send to England, poor , poor service”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Didn’t receive my order and no reply when I wrote to ask about it. Shitty company that only takes your money. DO NOT USE”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Very poor - I have emailed several times and each time get the same reply. I ordered the earphones in November, its been weeks and still no sign. Either send the earphones asap or a refund.”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I didn’t receive my goods. Disgusting behaviour”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I ordered 4 pairs of wireless earplugs from you. To date it's about 9weeks! I have only just received one of them and still haven't received the remaining three left!!!! You do not have a tracking system which makes your company clueless and unprofessional!!! This is absolutely shocking and I will never purchase anything from you again☹!!!”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Will never purchase from you again. 2 sets of ear phones ordered- never received- reported to credit card company in the end for refund. Never again.”

Helpful Report

Posted 6 years ago

“Absolutely disgusting service DO NO USE!”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

Hub.com is rated 2.1 based on 736 reviews