iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff, good product knowledge, prompt delivery and added bonus a handful of chocolates under my well packaged coat! 100 percent satisfied customer. Will be using them again.”

Helpful Report

Posted 8 years ago

“As always, the package arrive on time, was superbly packed, (love the blue tissue), and the felt brooch was absolutely gorgeous. I know my very special friend will adore it. I love shopping at Iapetus, both in Malvern and on line, because everything is beautiful, including the customer care. Brilliant Thanks you Rosemary”

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Posted 8 years ago

“Prompt delivery and delightful hand written note plus chocolates . Special packaging. Just great”

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Posted 8 years ago

“I forgot an item in my order and Chris was really quick to answer and to help out. Items arrived quickly and safely packed, great service overall.”

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Posted 8 years ago

“Extremely please with every item and your service in fact it could not be better thankyou”

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Posted 8 years ago

“Helpful staff in store and just as much care taken with online purchases”

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Posted 8 years ago

“I was impressed over all with my purchase from Iapetus. It was delivered, speedily, the parcel was hand-tied, there was a personal message from Iapetus inside, as well as a few chocolate treats. Very thoughtful personal touches. Must not forget the quality of the items, as well. Well done iapetus!”

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Posted 8 years ago

“There was lots of choice in what I was looking for. I was very pleased with the cards, and they arrived very quickly and on perfect condition.”

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Posted 8 years ago

“Prompt dispatch of my order which was beautifully wrapped and packaged securely to ensure it arrived in perfect condition. When I emailed to query something, I received a prompt and very helpful reply.”

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Posted 8 years ago

“Lovely little candles, each one smells lovely. Very thoughtfully wrapped by the Iapetus staff.”

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Posted 8 years ago

“The customer service was exceptional.”

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Posted 8 years ago

“The coat is superb. Speedy delivery. Well wrapped parcel. Delightful personal message included. Thank you”

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Posted 8 years ago

“Prompt acknowledgement and delivery. Quality of product.”

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Posted 8 years ago

“Lovely calendar, bigger than I imagined, arrived promptly and well packaged.”

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Posted 8 years ago

“Great products make for beautiful and unusual gifts. Beautifully wrapped/packaged and delivered promptly. Lovely touch added, with a small pocket of chocolates in found in the delivery box along with a £5 voucher. Bravo!”

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Posted 8 years ago

“Excellent Service.. emailed about a item i liked which was out of stock, found them really helpful and they contacted me when they got it back in. Arrived well packaged and in perfect condition.”

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Posted 8 years ago

“Hi, how you made me happy was very simple. A beautiful product which arrived on time. Simple”

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Posted 8 years ago

“Very caring to contact me about wording on the card. The necklace was apparently very beautiful so a very good present. Thank you.”

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Posted 8 years ago

“The gorgeous earrings I purchased were meant to take 2-3 weeks to arrive as they were made to order. However, they arrived in less than one week and in beautiful packaging! I was kept updated on the progress of my order too - great service!”

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Posted 8 years ago

“Love the cards they are exactly what I wanted. Quick service also. Thank You”

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Posted 8 years ago

iapetus is rated 4.9 based on 2,727 reviews