iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual delivery time was good and product top class. Thank you”

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Posted 2 years ago

Thank you so much for the wonderful review, John! We're happy to hear you're so pleased with our product and service. Best wishes, Victoria

Posted 2 years ago

“The things I have brought are nice fox earrings but the fox necklace I was I bit disappointed because the chain is far to fine for what it cost”

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Posted 2 years ago

Thank you so much for the review, Donna! We're sorry to hear the necklace chain wasn't quite what you expected but I hope you still enjoy the lovely pendant itself and of course the little fox earrings. Best wishes, Victoria

Posted 2 years ago

“I was delighted by the cards I ordered. The recipient of the sloth family pop up card was thrilled by it. Good quality cards. Well packaged. Well done!”

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Posted 2 years ago

Thank you so much for the brilliant review! We're delighted to hear you are so pleased with your order and that the lovely cards were well received. Best wishes, Victoria

Posted 2 years ago

“The card took a week to arrive, which surprised me. I assumed, perhaps wrongly, that £1.50 postage would arrive much sooner. The card was well protected in a cardboard backed envelope, which I appreciate must be included in the overall postage fee. Sorry to be so picky.”

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Posted 2 years ago

Thank you for your review, we appreciate the feedback! We're so sorry to hear that the card took much longer than it should have - Royal Mail seem to have been having some trouble lately and I fear your card must have gotten caught up in it. I will make sure to mention the delay to them. Despite this, I hope you shop with us again in the future. Best wishes, Victoria

Posted 2 years ago

“Great to be able to obtain lovely cards showing art work of artists living in the UK . Arrived speedily and a well packed purchase.”

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Posted 2 years ago

Thank you for the wonderful review of our card selection! We're glad to hear that your order arrived safe and sound! Best wishes, Victoria

Posted 2 years ago

“Very attractive card”

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Posted 2 years ago

Thank you for the lovely review, Chris! We're pleased to hear that you're happy with the card you picked out. Best wishes, Victoria

Posted 2 years ago

“Very pleased with my delivery from iapetus. The cards were very good quality and the packaging was minimal .. no unnecessary plastic. Appreciated the hand written note thanking me for my order and delivery was reasonably swift. Will order again.”

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Posted 3 years ago

Thank you so much for the brilliant review, Janet! We're glad you are happy with our products and service. We've been encouraging our card suppliers to get rid of any unnecessary plastics with some good success so far, so we're pleased that you noticed that. We hope to see you shopping with us again. Best wishes, Victoria

Posted 2 years ago

“Very good quality cards, but postage slightly expensive”

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Posted 3 years ago

Thank you so much for the review, Chris! We're pleased you're so happy with the lovely cards you ordered. We also appreciate the feedback on the postage.

Posted 3 years ago

“Lovely photo frame, only issue the edge of glass was chipped had to be very careful”

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Posted 3 years ago

Thank you for your review, Mat. We're sorry to hear about the chipped glass in your photo frame but, from taking a look at the image in your review, this lovely frame isn't actually one we have ever stocked. Did you perhaps attach the wrong image? If so, if you do have a frame from us that's unfortunately chipped, please send us an image of the damage and we can see if we can be of any help. Best wishes, Victoria

Posted 3 years ago

“Brooch ordered was exactly like shown on site. Quick delivery. Shame that interior of gift box was very basic would have been better with material instead of cardboard. Would have preferred to have paid slightly more for better presentation of gift”

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Posted 3 years ago

Thank you so much for the review and feedback! We've recently swapped to the kraft paper boxes as we wanted our packaging to be fully recyclable and, as a business, we are trying our best to be more sustainable. I'll make sure to pass on your feedback so we can consider it in the future. Best wishes, Victoria

Posted 3 years ago

“enticing stuff - many thanks to all. I like my cards and glass tree object. The only thing I hadn't realised was that there were two options - I suppose that's the thing with online shopping. nevertheless, it was nice to have the opportunity to explore the shop, and order a treat for myself, and some cards to send to others. Thank you.”

Helpful Report

Posted 4 years ago

“Very pretty card, good quality paper and envelope. Lovely design and a bit different from shop bought cards. I bought a few and sent one for Mother’s Day and another for a birthday and a third as a thinking of you card so very versatile. Too early to comment on the seeds but I am sure they will grow well. Only complaint is the time between ordering and delivery was longer than expected.”

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Posted 4 years ago

“Really nice cards and speedy service.”

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Posted 4 years ago

“I ordered a bottle of lavender bath oil as a Mother’s Day gift. It is beautiful and smells amazing. Smaller than I expected though, to look at you wouldn’t ever guess I spent over £20 on it. That aside, it’s really pretty and was well received.”

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Posted 4 years ago

“Thank you so much for sorting out the problem with the wrapping for my mums gift. The bag and tissue paper that you kindly hand delivered today has made it look beautiful.”

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Posted 4 years ago

“The service in iapetus is always very good and their products are very unusual which I like. The lampshades we ordered were out of stock and we had to wait rather a long time before they were delivered but they look lovely! Thankyou!”

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Posted 4 years ago

“Advent calendar was well received - lovely quality. Only downside is that it arrived a bit later than I would have hoped.”

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Posted 4 years ago

“Efficient service. Good range of products. The cards I ordered were as their pictures.”

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Posted 4 years ago

“Lovely cards, postage slow due to Christmas post”

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Posted 4 years ago

“Love the advent calendars and they arrived very quickly. Probably my fault for not asking the question, but I was a little disappointed that they didn't come with envelopes, needed for posting them on.”

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Posted 4 years ago

iapetus is rated 4.9 based on 2,727 reviews