iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product. Arrived on time with lovely packaging”

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Posted 12 years ago

“Lovely! Online web-chat was extremely friendly and helpful. Will be definitely shopping there again soon!”

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Posted 12 years ago

“Prompt, polite and excellent service!”

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Posted 12 years ago

“I bought the recycled tin ladies bike for my Mum who will be 84 on the 7th November. She is very active and is known in Widnes for her bike. She rides into town nearly every day on it. I will let you know what she thinks of it, I love it, it is better than chocolates and flowers, she wouldn't appreciate them. I thought your service was excellent and I like the personal touch with the hand written comments. The packaging was very nice too. If I win the lottery, I will buy the contents of your shop, I love unusual things. xxxx”

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Posted 12 years ago

“As always a super product and wonderful service. Chris Swift.”

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Posted 12 years ago

“Very good communication , delivered within time scale and packaged well will use again”

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Posted 12 years ago

“Always thoroughly enjoy shopping with you. Prompt, polite and personal! Thank you.”

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Posted 12 years ago

“I found what I wanted very easily, the price was very good & delivered quickly & well wrapped, even with a hand written note hoping that they hoped the recipient will love them”

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Posted 12 years ago

“Excellent service, item was with me in less than 24hrs .Item was as expected and of good quality.”

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Posted 12 years ago

“Excellent customer service.”

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Posted 12 years ago

“Easy to use site, beautiful stock, amazingly speedy delivery and gorgeous cards ....Will use again & have recommended to everyone. Thank you xx”

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Posted 12 years ago

“Exemplary service - couldn't be improved on ! Ordered item at 1.00pm on Thursday, and had it by 11.00am on Friday - beautifully packaged. Couldnt ask for any better. Delighted.”

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Posted 12 years ago

“Much quicker than expected, and lovely friendly service. Thanks!”

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Posted 12 years ago

“As always, lovely products that are even better than they look online. Despatch is always speedy and packaging is done very well. Definitely would recommend to anyone.”

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Posted 12 years ago

“I have visited this shop in Malvern, which is lovely.. and the internet service was great.. really speedy and everything beautifully wrapped.”

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Posted 12 years ago

“I keep returning because the range of unique items is so good & the customer service us second to none.”

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Posted 12 years ago

“Beautifully wrapped gifts to ensure they didn't get damaged and extremely speedy service - what more can you ask? And a nice little handwritten note too. They even included a battery for the clock I bought. Brilliant!!”

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Posted 12 years ago

“Brilliant service. Lampshade arrived in perfect condition and I'm very pleased with the design and quality. I get the sense that people at iapetus take great care and pride in what they do.”

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Posted 12 years ago

“Your website is lovely, easy to use and full of unusual items. The gift I ordered came quickly and the extra advice I asked for was promptly dealt overall a fantastic service. Thanks very much.”

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Posted 12 years ago

“I'd left it late and needed a present at short notice ; I found exactly what I wanted at iapetus and dropped them an email. I received a response within the hour and they promised to ship the item by special delivery at no extra cost. This duly arrived the next day, gift wrapped as well. All in all a Very Good experience and I wouldn't hesitate to use iapetus again or recommend them.”

Helpful Report

Posted 12 years ago

iapetus is rated 4.9 based on 2,727 reviews