iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an item out of stock online. I emailed and asked for an update and they replied next day. Said website error and they had 2 in stock and were going to update website or I could call to order. Website updated straight away and I was able to order online, super service. Quick dispatch and beautiful item with quick delivery.”

Helpful Report

Posted 7 years ago

“The angel is beautiful. Not overstated as some are and it looks so delicate yet is sturdy. The packaging it arrived in was unbelievable, tissue wrapped in an envelope box, inside a packed box wrapped and taped extremely securely. As I said, unbelievable, especially since I have bought more expensive items elsewhere and had very poor packaging. Would rate this company 10 if it were possible and will DEFINITELY use them again. Thank you Peter Marshall”

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Posted 7 years ago

“friendly and professional”

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Posted 7 years ago

“A very personal service even when I ordered online. My parcel was accompanied by handwritten comments which thanked me for my choice of gifts.”

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Posted 7 years ago

“Delivery was very fast and the product ordered was exactly what I was looking for.”

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Posted 7 years ago

“Prompt ordering acknowledgement and fast delivery!😁”

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Posted 7 years ago

“Well laid out website. Excellent choice of beautiful gifts. Prompt service. A 'real' telephone number, answered by 'real' helpful people. Who could ask for anything more?!”

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Posted 7 years ago

“Fantastic products and excellent customer service. The messages sent with delivered items is a lovely touch and you feel valued as a customer. Thank you for being a brilliant, efficient and professional business it is a pleasure to deal with you!”

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Posted 7 years ago

“Great customer service, staff are extremely helpful. Thank you.”

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Posted 7 years ago

“Beautiful gift and great service. Nothing was too much trouble. Brilliant!”

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Posted 7 years ago

“I did not have to wait long for my parcel and that there was a little note thanking me for the order which made it more personal. Many thanks!”

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Posted 7 years ago

“Super reliable, quick and friendly service”

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Posted 7 years ago

“Third of these i have bought as presents. Always fast delivery and packed lovely.”

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Posted 7 years ago

“Speedy delivery and item exactly as advertised”

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Posted 7 years ago

“Very helpful great customer service.”

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Posted 7 years ago

“Celebrating another lovely Iapetus birthday today. Cake, special offers and a gorgeous bag of goodies, thank you and Happy Birthday Iapetus. Michele xx”

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Posted 7 years ago

“They made me feel like I was their only customer. Very personal.”

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Posted 7 years ago

“I went online and bought a lovely pair of earrings to be picked up at the shop in Malvern. They were ready for me in the chest of drawers behind the lovely assistant, when I went into their beautiful shop. I did ask whether the points gained were put onto my iapetus card, and it had been added. Wonderful!!”

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Posted 7 years ago

“The cards I purchased were unusual and beautiful. They were mailed very quickly.”

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Posted 7 years ago

“Customer service excellent & very human. Bought a beautiful olive wood chopping board at a reasonable price. It arrived quickly & well packaged. Only slight grumble is that there was no label or card to say where it was made. But that's nothing. I'd definitely order again, & would recommend "iepetus" to others.”

Helpful Report

Posted 7 years ago

iapetus is rated 4.9 based on 2,727 reviews