iCustomLabel Reviews

Name: iCustomLabel
Address: 640 BROOKER CREEK BLVD, #455, Oldsmar
Rating: 4.62

4.6 Rating 3,390 Reviews

90 %

of reviewers recommend iCustomLabel

4.6

Based on 3,390 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

9094522357

Email:

nick@icustomlabel.com

Location:

640 BROOKER CREEK BLVD, #455
Oldsmar
34677

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iCustomLabel 5 star review on 5th January 2024

167

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered for expedited shipping and my order is late.”

Helpful Report

Posted 3 years ago

“Ordered my Christmas ornament on Thanksgiving today is December 22nd and I still haven’t received my ornament”

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Posted 3 years ago

“My item was damaged during shipping and iCustomLabel was completely unresponsive. I had to dispute the charge on my credit card.”

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Posted 3 years ago

“The products are very disappointing. The purchase of placemats made from synthetic plastic literally feels like cheap pieces of paper. They are razor thin and not dishwasher safe like I was originally told prior to making my purchase. They did not tell me that they were wrong about the placemats being dishwasher safe until AFTER my order was printed AND shipped. Shared my disappointment with iCustomLabel and received a fairly negative comeback. Will NEVER purchase from them again. DO NOT RECOMMEND.”

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Posted 3 years ago

“I still haven’t received my order!”

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Posted 3 years ago

“The label blank I chose overlapped my image. That was on me. But the label sheet sent to me had irregular label shapes some of them had tops cut off. The paper stock was so flimsy, it tore easily when I removed them from the sheet. The adhesive was not able to hold the band in place for more than a minute.”

Helpful Report

Posted 3 years ago

“Where to even begin with this horrible Etsy store. I made two separate orders. I also paid for two separate proofs. I got ONE proof but it had the wrong name on it. I told them and they corrected the name. But they sent the wrong ornament to the wrong city and now the person that I gifted it to, has to pay additional shipping charges to get it to me in the right city. Now I don’t even KNOW if my second ornament is on the way!!! I ordered these ornaments on December 2nd. I have now sent FIVE messages and haven’t heard back once. I understand it’s the holidays and times are busy but this is the absolute worst customer service I have ever received. Not just from Etsy but ever. I would say it’s horrible customer service but there is NOOOOOO customer service!!! Buyers BEWARE!!!!!! Just awful.”

Helpful Report

Posted 3 years ago

“Buyers beware. I originally ordered on Oct 20. It is now Dec 10th and I have yet to receive a correct order. I ordered this large welcome to our wedding sign, 20 table numbers, two bar signs, a guest book sign, and a "In Loving Memory" sign and with my first package I only received the large "Welcome to our wedding" sign so I called and emailed the company right away. I never received a phone call back. The email back basically said it was all printed and they didn't understand and to "look harder" in the box basically and then to take pictures of the box it came in. They ended up resending after another 2 weeks and the order was still missing a sign and I was missing a number 16. Another month later and my number 16 is still incorrect and now it's just comical. IF you get the correct things they are pretty though. Good luck.”

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Posted 3 years ago

“Sent it to the wrong address after I asked to change it multiple times.”

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Posted 3 years ago

“Not happy with this product. From the picture I thought it would be thicker almost like an actual ornament. It’s just a thin piece of metal. The picture came out really dark as well. Went to a different vender to order a different one. Don’t purchase this item”

Helpful Report

Posted 3 years ago

“I placed an order but wasn't able to upload the photo I wanted. I was billed with no communication from this company. I have sent 5 emails with zero response and finally logged a complaint via PayPal and Etsy. As a Customer Manager myself, I find this incredibly disappointing.”

Helpful Report

Posted 3 years ago

“I never received the right item I ordered. On top of that I've emailed you twice about my order not being right and I have yet to receive a reply or the right order. I don't understand this very disappointed oh, I feel like my money's been wasted. I know mistakes happen but I figured you guys would make it right?”

Helpful Report

Posted 3 years ago

“I ordered my labels with the wine bags but they never showed up. Labels were good quality though.”

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Posted 3 years ago

“These are the same cheap labels that return address labels are made of. The description was different than what was received. I would not recommend this item, ever”

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Posted 3 years ago

“I could do a better review if I ever receive the labels!!!!! How long is it going to take you to send them to me?????? This is not good service.”

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Posted 3 years ago

“Label quality was incredibly poor. Do not recommmend.”

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Posted 3 years ago

“I have not received the labels and my event is tomorrow at 6:00 pm”

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Posted 3 years ago

“I still haven't received them. I ordered the on July 15th.”

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Posted 3 years ago

“order #33424:01 placed 7/21/20.. says shipped.. I have been tracking.. still have not received package,, & no further updates...”

Helpful Report

Posted 3 years ago

“I received my item Friday the 24th. I got the completely wrong item. I emailed the company three times and called and left voicemails... yet no response. I even stated mistakes happen just make it right.. but now i just want my money back! This is a business and to ignore a paying customer, when the company messed up is just unprofessional and I will be contacting the BBB. The pic below is what I ordered a frosted background with white writing the pic underneath is whatbi got a gold one.”

Helpful Report

Posted 3 years ago

iCustomLabel is rated 4.6 based on 3,390 reviews