“I rang to change over my dogs microchip to me from the breeder. Luke was extremely helpful and explained everything I needed to know. He made the process easier than I thought. I would highly recommend your company to other dog owners.”
“Amazing our cat Barney went missing - the staff were so kind. within the hour they had provided a poster we could use , handy hints and had sent his details to their network. This meant we could flyer the neighbourhood and within 2 days we had 2 Sightings and were able to locate him and bring him home - AMAZING SERVICE”
“Imogen was very helpful this morning. It gives me great peace of mind knowing my beloved family member is protected with identibase, through their QR code tag and their microchipping. I am very happy with the service I have received from them over the past 3 years and continue to be a satisfied customer. Thank you 😊”
“We were delighted with the support that Identibase gave us when our 1 year old cat went missing. We were given excellent advice and were so happy when he came home an hour after searching and calling for him at dusk. Thank you for being there.”
“I have had extremely good service from Imogen with whom I spoke today(8th May) about renewing/replaceong the cat's collars from my two cats, as I had ordered the larger size (of a 50p) for the smaller one available (a 5p size) unfortunately they were too large and heavy. My previous dealings with Identibase, when I placed the Initial order, and paid the original £20, was also most helpful--the person then was Luke. They made me feel that Identibase staff are extremely caring. Thank you very much for all the help. Annette Servadei”
“The lady dealing with my query was very helpful, and in the end we were successful in sorting out the issue. Very happy with the customer service received.”
“We have an account for our own dog’s registration, she had puppies but I couldn’t work how to register their microchips as the breeder. A phone call sorted it all out and they were registered .”
“This review is specifically for Katy, Pet Protection Expert. Total 5-star, exceptional customer service, help and support in transferring our new cat from another homing database to Identibase. It's a real skill to provide such fantastic service and I think you're a real credit to Identibase. Superstar!”
