Incy Interiors Reviews

Name: Incy Interiors
Address: Sydney, Sydney, Rosebery
Rating: 4.43

4.4 Rating 178 Reviews

85 %

of reviewers recommend Incy Interiors

4.4

Based on 178 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

42883063

Email:

tea@incyinteriors.com.au

Location:

Sydney,
Sydney
Rosebery
2017

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Incy Interiors 5 star review on 23rd August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Peek A Boo cot on Monday morning, it shipped Monday afternoon and was at my house in Brisbane Wednesday morning. As it is from Incy I expected the quality to be good but because it was so cheap I thought it mightn't be there normal quality but it is, it's amazing and I saw on their socials last night it has a 10 year warranty. VERY happy customer”

Helpful Report

Posted 1 year ago

“Do NOT order from this company, it's a scam. I placed an order last year and continue to receive emails saying the shipment is delayed, the company went into liquidation etc.”

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Posted 1 year ago

“I ordered a bed in Aug 23 and have been waiting since. O/N 28816”

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Posted 1 year ago

“Purchased and incy cot from baby bunting that was faulty. Baby bunting adv to contact incy, incy adv to contact them. The cot was damaged in numerous areas and they were not willing to help or offer a partial refund. Highly disappointing”

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Posted 1 year ago

“My son loves his Louis bed (his name is also Louis) So I had to have it for him. When I shopped for mine, it was in stock so the delivery was really quick! My son and I set it up together which was such a nice moment for us both.”

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Posted 1 year ago

“Great shopping experience! LOVE my nursery furniture so much.”

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Posted 1 year ago

“LOVE the spindle range, my daughter has the entire nursery set and I will be getting her the bed when she is old enough for her own big girl bed. The pieces are just stunning and my nursery is my favourite room in my home. It is very well made furniture and will last for all of my kids. Very happy with my purchase.”

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Posted 1 year ago

“Super happy we ordered at incy interiors. The bed we ordered is just what we needed for our daughter! The two heights are what sold me. I didn't want to have to buy a toddler bed so the fact the Eden has two mattress heights is great. She adores her new bed!”

Helpful Report

Posted 1 year ago

“Super happy with our purchase from Incy Interiors! Everyone I spoke with was great to deal with, delivery process was pain free and our son's new bed only took 5 minutes to set up. Really sturdy too.”

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Posted 1 year ago

“Wife and I are happy! Easy to build.”

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Posted 1 year ago

“I had a really lovely experience shopping with incy interiors! Coms were frequent, the team were great to deal with and offered lots of support and I love the products!”

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Posted 1 year ago

“Have shopped at Incy for years and have always been happy with the products and the service.”

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Posted 1 year ago

“The perfect bed for a country cottage; The Eden Rose Gold Double or Queen bed. We are very happy with our selection, the delivery, price and quality of our Incy products. Highly recommended.”

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Posted 2 years ago

“I ordered 6 June 3 items. Endless issues, delivery delayed by months, item arrived 2nd week of October minus crate and dropped on the ground (shockingly bad delivery company). Only part of item delivered 1of2 other one missing. Other 2 items ordered still not received. Lack of communication regarding shipment delays, deliveries and timing. Very disapointed.”

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Posted 2 years ago

“Very happy with my Lounge Wear set,”

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Posted 2 years ago

“Love the cot and although it was super delayed, the staff was always friendly and helpful”

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Posted 2 years ago

“It took months for our products to arrive. During the extended wait time Incy customer service didn’t once contact me to update me on delivery times. I contacted them numerous times to get updates and each time they said there would be a delay. Delays are a part of life post Covid but the team should go more to keep customers updated.”

Helpful Report

Posted 2 years ago

“After extensive delays the actual quality of the furniture is pretty poor - chipped paint, cracks and discolouration of the wood showing through the paint coating. Originally asked for a refund but even that process was delayed weeks so eventually requested full replacement which takes 6 months.”

Helpful Report

Posted 3 years ago

“Ordered cot in October 2021 still waiting for it to be delivered baby 7mths now, emails about delays etc. Only holding out because it's the cot we want but for future buyers beware not the best service at all and you will be waiting a long time to get it especially coming from overseas. No happy at all”

Helpful Report

Posted 3 years ago

“Buyer beware! Purchased in Dec 2021 with an ETA of Feb 22 and I still have no furniture.”

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Posted 3 years ago

Incy Interiors is rated 4.4 based on 178 reviews