I Love Linen Reviews

Name: I Love Linen
Address: 11/14 Rothcote Crt, Burleigh Heads, 11/14 Rothcote Crt, Burleigh Heads, Queensland
Rating: 4.90

4.9 Rating 6,181 Reviews

98 %

of reviewers recommend I Love Linen

4.9

Based on 6,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About I Love Linen:

Established in 2013, we began with our search for beautiful bedding for a perfect night’s sleep, every night. As we’ve expanded, we’re proud to have become one of Australia’s best online destinations for all things home. We hope you find our personal service and direct access to the people who design your products a refreshing change. Let’s make your home beautiful, together.

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I Love Linen 5 star review on 11th December 2025

1159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality sheets make for a great restful night sleep. Very good investment I have washed once and they washed up well”

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Posted 2 years ago

Hi Julia, Thanks for reaching out to share your 5 star review! We hope you have dreamy sleeps ahead :) Warmest, I Love Linen

Posted 2 years ago

“Arrived quickly in incredibly beautiful packing.”

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Posted 2 years ago

Hi Denise, Thanks for reaching out with your 5 star review! Have a wonderful day :) Kindest, I Love Linen

Posted 2 years ago

“Loving my new sheets and quilt cover - fabric is amazing g to sleep in”

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Posted 2 years ago

Hi Katrina, Thanks for taking the time to share your 5 star review! We are so happy to hear you love sleeping in your new linen :) Kindest, I Love Linen

Posted 2 years ago

“Dear Lauren, we love our linen purchase and the colour is perfect, very calming and the combination of plain and stripes is lovely. I haven’t washed the sheet set yet, am waiting for a blowy day to dry them with some sunshine, not too strong I know! Melbourne hasn’t had many sunny days yet, but am sure they are coming. It is a lovely light weight linen. Thank you for packaging it so beautifully, I was very excited when the I Love Linen box was delivered to our door. Thank you for all your extra attention to detail and wishing you every success with your business. Jane”

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Posted 2 years ago

Hi Jane, Thanks for taking the time to share your wonderful review! We are so glad to hear you love your new linen, wishing you dreamy sleeps ahead :) Warmest, I Love Linen

Posted 2 years ago

“I love my linen sheets & pillowcases. This is my second set based on the fantastic quality & lovely weight. I also appreciate the labelling on the sheets identifying the sizing as Queen etc… & also which end of the fitted sheet is top/bottom. I’ll definitely purchase from I Love Linen again.”

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Posted 2 years ago

Hi Helen, Thanks for taking the time to share your 5 star review! We are so happy to hear you love your new linen :) Kindest, I Love Linen

Posted 2 years ago

“I absolutely love the linen sheets from I Love Linen! I have spent hundreds of dollars buying linen sheets from your major homewares retailers, and they all tear through the middle within one year of use! This has NEVER happened with I Love Linen sheets, hence my frequent purchases. I'm eyeing off the beige gingham sheet set...”

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Posted 2 years ago

Hi Sophie, Thank you for sharing your positive feedback with us! We are so happy to hear you are satisfied with our quality :) Warmest, I Love Linen

Posted 2 years ago

“Pretty much haven't taken this shirt off since I bought it. I'm a size 16-18 and it's still super loose and flowy. Love it”

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Posted 2 years ago

Hello Brooke, Thanks for sharing your 5 star review! We're so happy to hear you love our French linen wear range! Kindest, I Love Linen :)

Posted 2 years ago

“Made the set of my dreams. My bedroom is now officially my favourite place in the house.”

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Posted 2 years ago

Hi Sophie, Thank you for sharing your 5 star review! We are happy to hear you love your new linen :) Warmest, I Love Linen

Posted 2 years ago

“Love the colours and quality of the linen”

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Posted 2 years ago

Thanks for sharing your 5 star review, Alexandra! Have a wonderful week :) Kindest, I Love Linen

Posted 2 years ago

“Quality and service is second to none at I Love Linen..”

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Posted 2 years ago

Thanks for another 5 star review, Linda :) Wishing you a lovely rest of your week! Kindest, I Love Linen

Posted 2 years ago

“Bag looks cheap and has no nice linen feel.”

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Posted 2 years ago

Hello Sarah, Thanks for reaching out with your feedback! Our French linen carry all bags are a simple design with one inside pocket. We totally understand if the design is not for you. Feel free to contact our customer care team at Help@ilovelinen.com.au to arrange a return :) Have a lovely rest of your week! Kindest, I Love Linen

Posted 2 years ago

“Beautiful linen, i always buy from I love linen, excellent service and fast delivery, very happy.”

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Posted 2 years ago

Hello Sally, Thanks for reaching out with your 5 star review! We're happy to hear you enjoyed your experience with us and we hope to see you again soon! Kindest, I Love Linen :)

Posted 2 years ago

“Thrilled with these aprons! The quality of the linen is great, & they’re stylish & look fabulous on. ….was wary about my online purchase, but when they arrived (in only 2 days) & I tried one on??? Better than I had hoped for. Definitely buy goods from here again”

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Posted 2 years ago

Hi Cheryl, Thanks for reaching out with your positive review! We really appreciate the time taken to share your experience with us :) Kindest, I Love Linen

Posted 2 years ago

“Absolutely thrilled with my recent purchase of pillows and a mattress topper! The pillows are a dream to sleep on – they provide the perfect blend of support and softness, making my sleep incredibly comfortable. And the mattress topper? It's like sleeping on a cloud! The added layer of cushioning has transformed my bed into a luxurious retreat. I wake up feeling refreshed and rejuvenated, and I can't thank this combo enough for the improvement in my sleep quality. If you're looking to elevate your sleep experience, these pillows and mattress topper are an absolute game-changer!”

Helpful Report

Posted 2 years ago

Hello, Thanks for reaching out with your 5 star review! We are so happy to read of your satisfaction with your new hotel cloud mattress topper :) Have a great week. Kindest, I Love Linen

Posted 2 years ago

“Customer service is very poor, they don’t respond to emails”

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Posted 2 years ago

Hi Priya, We want to sincerely apologise for this experience as we try to respond to our customers as quickly as possible. I have had a look at our emails and I can see that we have had a previous correspondence with you in which we did reply. May I please kindly ask you to email us again at Help@ilovelinen.com.au where we would be happy to turn your experience into a positive one and assist you with your queries (: Kindest, The I Love Linen Team

Posted 2 years ago

“Wow 🤩 started with one set of linen curtains white and blush bedsheets and cover for our master bedroom. I have and since purchased 3 sets of curtains, making my way around our home as they provide such a beautiful clean natural feel, getting so many compliments.”

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Posted 2 years ago

Hi Melanie, Thanks for taking the time to share your 5 star experience! We really appreciate your time taken to do so! Kindest, I Love Linen

Posted 2 years ago

“I discovered this brand when on a holiday with my partner in our favourite place and I just HAD to have the same pillows, thought about them every day until I finally got them in our own home. Absolutely amazing.”

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Posted 2 years ago

Hi Madeleine, Thanks for sharing another 5 star review! We really appreciate your time taken to share your experience! Warmest, I Love Linen

Posted 2 years ago

“I purchased a french flax linen fitted sheet queen size and a french flax linen quily cover set for a total of $426 from their website. The product arrived and I tried it and it irritated my skin and was super uncomfortable. I only used it for a couple of nights maximum. When I reported this to the company they did not care at all and told me that I wasn't eligible for a refund or a store credit and there's nothing they could do at all. I tried to explain to them the situation but yet they did not offer me any refund, they claimed they cannot because the product was used. I explained to them that almost every online mattress company offers 100 to 365 night trial of their mattress and even though they cannot sell them again, they offer a full refund if you do not like the mattress for whatever reason. $426 is a lot for sheets, if they are confident in their product and they make enough sales shouldn't they offer refunds to consumers who don't end up agreeing with it? It irritated my skin and made me sweaty and uncomfortable, it didn't agree with me at all. Is there no protection at all for consumers like me? How many people have been fooled or lost money because of this. How are you meant to know without trying how it feel or how your skin will react to it? So once you try it that's it, you lose hundreds of dollars? How come the mattress companies who charge a lot more and have a much more costly product don't need to do that and offer you a return on their products?”

Helpful Report

Posted 2 years ago

Hello Bavly, Thanks for reaching out with your feedback and we are so sorry to read of your disappointment! While we understand linen was not for you and you developed a reaction to the fabric, this unfortunately does not fall within our manufacturing fault return policy as the items had been slept in and were not in condition to be resold, in this case there was also no fault with the items. We state on our website that we require bedding to be in original folded condition to be returned as we want to ensure all of our valued customers know they are purchasing brand new and unused linen. Please feel free to reach out to our customer care team and we can further assist you with any queries you may have. Wishing you a lovely week ahead! Kindest, I Love Linen

Posted 2 years ago

“I am so impressed with my purchase of pillows and mattress topper, they were everything that they were advertised as.”

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Posted 2 years ago

Hi Gwenda, Thanks for reaching out to share your positive review! We're so happy to hear how much you are loving your new hotel cloud collection :) Kindest, I Love Linen

Posted 2 years ago

“Beautifully made, gorgeous quality and colours and beautifully wrapped.”

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Posted 2 years ago

Hello! Thanks for sharing your positive experience with us :) We're so happy to read of your satisfaction! Kindest, I Love Linen

Posted 2 years ago

I Love Linen is rated 4.9 based on 6,181 reviews