Image Picture Frames Limited Reviews

4.7 Rating 237 Reviews
94 %
of reviewers recommend Image Picture Frames Limited
Read Image Picture Frames Limited Reviews
Visit Website

Phone:

01480472889

Email:

sales@imageframes.co.uk

Location:

Unit 4, Foundry Way, Eaton Socon
St Neots
PE19 8TR

Write Your review

Tell us how Image Picture Frames Limited made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Very happy with order
Helpful Report
Posted 9 years ago
I've used Image Frames several times and cannot fault their products and service. I did an order last year for some enormous frames and when there was a problem with one, they did not rest until it was sorted out and everything was completed to my satisfaction - truly outstanding customer service.
Helpful Report
Posted 9 years ago
Very pleased with all previous orders. Cannot comment on my last order because I haven't received it yet, having problems getting the carrier to understand I needed them to leave the package in my porch...instead they want to deliver on another day that I will be out, despite my filling in forms and leaving instructions, maybe Image should look to delivery companies!
Helpful Report
Posted 9 years ago
The frame I ordered was going to be delayed, but the company phoned me to suggest alternatives, I picked one and it arrived 2 days later, perfect.
Helpful Report
Posted 9 years ago
Service was very professional. Only thing was the inner card frame was 5mm out so that was a little disappointing, as it was important for my artwork to have had exact measurement.
Helpful Report
Posted 9 years ago
Excellent quality, well wrapped and speedily delivered. thank you
Helpful Report
Posted 9 years ago
As a returning customer, I still cannot fault this Company. The quality of the frames is excellent, the prices affordable and the whole service is second to none. I wouldn't even consider going anywhere else for bespoke frames now, and I have no hesitation in recommending Image Frames to anyone looking for a top-class, reliable service.
Helpful Report
Posted 9 years ago
Very happy with the frame, very easy to change delivery time to suit. Only slight negative I would say is that the turnaround time on the website is a little misleading, in that it said it would take 5-7 working days and it was more like 14, but otherwise no problems
Helpful Report
Posted 9 years ago
I ordered 4 frames and mounts for some awkwardly sized art that I had. I have found previous websites very complicated in terms of getting the correct sizes for mounts and frames but this was very easy to follow at each stage. All frames arrived in the time quoted and all correct and of good quality. Getting things framed locally was a fortune so this is a great result at a fraction of the price!
Helpful Report
Posted 9 years ago
An excellent product. Excellent tracking system which I found most helpful.
Helpful Report
Posted 9 years ago
Very nice frames at a good price. Although delivery was when expected, I received an email from 'ImediaT' re delivery details of my Image Frames goods. This was not identified which left a worrying concern of a possible spam. Apparantly, your courier 'interlink express' who also delivers 'ImediaT' goods has a software problem. Delivery emails to the customer are sent with the wrong company claiming they are sending the goods. I was able to confirm this with 'ImediaT' who say this happens about once a month.
Helpful Report
Posted 9 years ago
Excellent customer service. This company delivers exactly what it promises, no issues with them at all, unlike other online framing companies such as eframe.co.uk who have failed to deliver on more than 3 occasions. Refreshing to find a good, honest service. 10/10
Helpful Report
Posted 9 years ago
Better than first class service. Kept informed of delivery at each stage. Shall be use again without hesitation.
Helpful Report
Posted 9 years ago
Better than first class service. Kept informed of delivery at each stage. Shall be use again without hesitation.
Helpful Report
Posted 9 years ago
Excellent product, very helpful staff and swift delivery. What more could you want.
Helpful Report
Posted 9 years ago
The perfect frame delivered just in time for Christmas. Looks great on our wall. Thank you for your efficient service. Martin Ingall
Helpful Report
Posted 9 years ago
Good response after a couple of problems over the order - phone call with explanation for delay and prompt resolution. Frame as described and delivery good ( text with eta and delivery on time etc) Would recommend.
Helpful Report
Posted 9 years ago
Generally good and the answers to my email query were prompt and helpful. Somehow or other my order was not fulfilled as I had intended. Probably my fault! I suggest, like at least one of your competitors, you should offer self adhesive backing board.
Helpful Report
Posted 9 years ago
used this company on a number of occasions. Good product and good price. Why go elsewhere !
Helpful Report
Posted 9 years ago
VERY PLEASED WITH THE END PRODUCT AND THE SPEED IN DELIVERY. SO GOOD TO BE ABLE TO GET THE FRAME AND FIT NEEDED!
Helpful Report
Posted 9 years ago
Image Picture Frames Limited is rated 4.7 based on 237 reviews