IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.92

4.9 Rating 476 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I came across Imp & Maker through a random google search and found the site (and the offering) to be excellent. I bought a Whispering Angel Hamper as a birthday present for a colleague and not only did it arrive in perfect condition, exactly when it was supposed to, but the communications from Imp & Maker were timely, efficient and lovely througout. An excellent experience from start to finish...will definitely be back for more.”

Helpful Report

Posted 9 months ago

Dear Olly, Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us was nothing short of excellent. It’s fantastic to know that the Whispering Angel Hamper went down so well and that our communication added a special touch to your gifting experience. We can’t wait to welcome you back for more gifts and I know our founder is looking forward to connecting with you also! Warm regards, Team IMP & MAKER

Posted 9 months ago

“Easy to order. Great products and expertly parcelled. Enjoyed by all those who received the gift.”

Helpful Report

Posted 9 months ago

Dear Jamie, Thank you for your fantastic review! We’re so glad to hear that you found our ordering process easy and that our gifts were enjoyed by all. Your kind words mean so much to us, and we can’t wait to help you with your next order! Warm wishes, Team IMP & MAKER

Posted 9 months ago

“Simply the best!”

Helpful Report

Posted 9 months ago

Dear LJ, Thank you for your amazing review! We are absolutely delighted to hear that you consider us the best. Your support means the world to us, we heard from our founder that you have always been a big supporter of our Modern Way to Gift Food & Drink - we are all so grateful! Here if you need anything at all! Warm wishes, Team IMP & MAKER

Posted 9 months ago

“Excellent service”

Helpful Report

Posted 9 months ago

Dear Barbara, Thank you so much for your kind words! We're delighted to hear that you experienced excellent service with us, we really do care about every customer and every single gift we create for you. Your happiness means the world to us, and we look forward to supporting you again soon with your gifting! Warm wishes, Team IMP & MAKER

Posted 9 months ago

“Thank you so much. I’ll be back!”

Helpful Report

Posted 9 months ago

Dear Suzanne, Thank you so much for your lovely review! We're delighted to hear that you had a great experience with us. Your support means the world, and we can't wait to have you back for another visit! Warm regards, Team IMP & MAKER

Posted 9 months ago

“Very impressive since day 1 and they continue to give a brilliant service = love them!”

Helpful Report

Posted 9 months ago

Dear Nicola, Thank you so much for your lovely review! We truly appreciate your kind words and are delighted to hear that we've impressed you from day one. Your continued support means the world to us, and we love having you as part of our IMP community! Warm wishes, Team IMP & MAKER

Posted 9 months ago

“Very impressed with the quality of delivery and service.”

Helpful Report

Posted 9 months ago

Dear Jennifer, Thank you so much for your fantastic feedback! We are delighted to hear that you were impressed with both our delivery quality and service. Your kind words keep motivating us to provide the best experience for our very valued customers. We look forward to supporting you with Modern Food & Drink Gifting again soon! Warm regards, Team IMP & MAKER

Posted 9 months ago

“Good quality, great service”

Helpful Report

Posted 9 months ago

Dear Steve, Thank you for your excellent review! We are so glad to hear that you appreciated the quality of our products and the service we provide. Your happiness is our top priority, and it’s great to know we hit the mark for you with our Modern Food & Drink Gifts! Warm regards, Team IMP & MAKER

Posted 9 months ago

“Great communication and delivered on time.”

Helpful Report

Posted 9 months ago

Dear Enza, Thank you for your fantastic review! We're thrilled to hear that our communication and timely delivery all went smoothly. Your happiness means the world to us, and we look forward to supporting you again soon with Modern Food & Drink Gifts! Warm regards, Team IMP & MAKER

Posted 9 months ago

“lovely basket. The butter was amazing great to have a lovely fresh egg in the morning. the wine was lovely”

Helpful Report

Posted 9 months ago

Dear Valued Customer, Thank you so much for your lovely review! We're delighted to hear that you loved the butter (we all have it on our toast at IMP HQ too!) and that you enjoyed the fresh eggs in the morning. It’s also great to know the wine was to your liking! We aim to provide wonderful Food & Drink experiences, and your feedback means so much to us. Warm wishes, Team IMP & MAKER

Posted 9 months ago

“Absolutely love the products from Imp & Maker. The gifts are amazing and always thoroughly enjoyed by anyone who receives it.”

Helpful Report

Posted 9 months ago

Dear Valued IMP Gifter, Thank you so much for your amazing feedback! We're thrilled to hear that our Modern Food & Drink Gifts have brought joy to those who received them. Your support means the world to us, and we can’t wait to create more memorable gifts for you in the future! Warm regards, Team IMP & MAKER

Posted 9 months ago

“What can I say good quality,good price for what you order,looks good on arrival and best of all fabulous to receive a thoughtful gift from the best nephew anyone could have. Looking for something a bit special this is the place to look. Can't wait to get my teeth in to the chocolates. Thank you Imp and maker for making my 60th birthday extra special.”

Helpful Report

Posted 9 months ago

Dear Jacqueline, Thank you so much for your lovely review! We’re so glad to hear that our Modern Food & Drink Gifts added a special touch to your 60th birthday celebration. It’s always wonderful to receive thoughtful gifts from loved ones, and we can’t wait for you to indulge in the chocolates. Wishing you a fabulous year ahead filled with joy and happy belated birthday from us all :) Warm wishes, Team IMP & MAKER

Posted 9 months ago

“Quick delivery”

Helpful Report

Posted 9 months ago

Dear Claire, Thank you for your lovely review! We're delighted to hear that you appreciated our quick delivery. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm regards, Team IMP & MAKER

Posted 9 months ago

“As described, bought as a gift so cannot comment on the flavour.”

Helpful Report

Posted 9 months ago

Dear Kerrie, Thank you for taking the time to leave a review! We're so glad to hear you found the product as described. We hope it makes a delightful gift and wish you and the recipient all the best! Warm wishes, Team IMP & MAKER

Posted 9 months ago

“Easy ordering, excellent communication,tasty selection”

Helpful Report

Posted 9 months ago

Dear John, Thank you for your fantastic review! We’re so pleased to hear that you found our ordering process easy, enjoyed our communication, and liked our selection. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm wishes, Team IMP & MAKER

Posted 9 months ago

“Great combination of quality, value and delivery.”

Helpful Report

Posted 9 months ago

Dear A, Thank you for your fantastic review! We're so glad to hear that you found our combination of quality, value, and delivery to be just right. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warmest regards, Team IMP & MAKER

Posted 9 months ago

“Great service, great communications.”

Helpful Report

Posted 9 months ago

Dear Jane, Thank you so much for your kind words! We're delighted to hear that you enjoyed our service and appreciated our communication. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm regards, Team IMP & MAKER

Posted 9 months ago

“The lovely box and the packaging made me feel special”

Helpful Report

Posted 9 months ago

Dear Valued IMP Customer, Thank you for your lovely feedback! We're so pleased to hear that our packaging made you feel special. We believe that every detail matters, and your appreciation means the world to us. We hope to delight you again soon! Warm regards, Team IMP & MAKER

Posted 9 months ago

“I was impressed by how many options your website had, and appreciated the detailed filtering options.”

Helpful Report

Posted 9 months ago

Dear Maxine, Thank you for your amazing review! We're thrilled to hear that our extensive options and detailed filtering features made your shopping experience enjoyable. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm regards, Team IMP & MAKER

Posted 9 months ago

“I am very pleased to have found IMP&MAKER their food is of great taste and from high quality producers. The orders always arrive well and securely packaged within their advised time slot. I particularly am enjoying their Anti Pasti hamper with plenty of good food to stimulate my creative recipe ideas.”

Helpful Report

Posted 9 months ago

Dear Michael, Thank you for your amazing review! We're so glad to hear that you’re enjoying our food and appreciate our commitment to quality and service. It’s wonderful to know that our Anti-Pasti hamper is inspiring your culinary creativity. We can’t wait to have you back for more delicious finds! Please send us some pictures of your creations! Warm regards, Team IMP & MAKER

Posted 9 months ago

IMP & MAKER is rated 4.9 based on 476 reviews