IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.95

5.0 Rating 275 Reviews

99 %

of reviewers recommend IMP & MAKER

5.0

Based on 275 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 3rd December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, personal customer service”

Helpful Report

Posted 6 months ago

Dear Trusha, Thank you for your lovely review! We're so glad to hear that you appreciated our personal customer service. It's our goal to make every interaction special, and your feedback truly brightens our day. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm regards, Team IMP & MAKER

Posted 6 months ago

“Love IMP & MAKER. Their hampers have just the look I love; decadence, class and luxury. This is my go to for hampers (and I searched a lot until I found them...just perfect).”

Helpful Report

Posted 6 months ago

Dear Joanne, Thank you so much for your glowing review! We’re absolutely delighted that our hampers resonate with your love for decadence, class, and luxury. It warms our hearts to know that you’ve found your go-to destination with us. We look forward to delighting you with more exquisite selections in the future! THANK YOU - we love you too! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“Great and delicious service :)”

Helpful Report

Posted 6 months ago

Dear Valued Customer, Thank you for your lovely review! We’re so glad to hear that you enjoyed our great and delicious service. Your kind words mean a lot to us, and we look forward to supporting you again soon with delicious Food & Drink! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“I bought this for a friend who just had surgery and had enough flowers. They were thrilled with the hamper. I find Imp & Maker to be a great company with great products. When I have ordered as gifts, everyone is very happy with them. I will continue to use them. Fab company.”

Helpful Report

Posted 6 months ago

Dear Stella, Thank you for your wonderful feedback! We're so glad to hear that your friend loved the hamper and that it was a delightful alternative to flowers. It's fantastic to know that you've consistently had happy experiences with us, and we truly appreciate your continued support. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! we hope your friend has recovered well :) Warm wishes, Team IMP & MAKER

Posted 6 months ago

“Thank you Imp & Maker for the lovely top quality products”

Helpful Report

Posted 6 months ago

Dear Deborah, Thank you so much for your fantastic review! We're thrilled to hear that you love our top quality products! Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“We’ve used IMP & MAKER several times to send gifts to our team — the process is always smooth, the service is lovely, and the hampers are top quality. They even helped us add some custom swag once — above and beyond!”

Helpful Report

Posted 6 months ago

Dear Shir, Thank you so much for your lovely feedback! We’re delighted to hear that you consistently have a smooth experience with us and that our hampers have made a great impression on your team. It's wonderful to know that you recognise we go above and beyond to help with your custom swag too as required! —your satisfaction means the world to us! Our founder is going to drop you a separate thank you note too! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“Great service, couldn't fault one bit!”

Helpful Report

Posted 6 months ago

Dear Abigail, Thank you for your fantastic review! We’re so glad to hear that you found our service to be top-notch. Your kind words mean a lot to us, and we look forward to supporting you again soon with delicious Food & Drink! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“Hamper was well packed and delivered as requested and on time. This was a present for our son and he was so thrilled. The whole family said the food was delicious and the sauces were lovely. He said it cooked to perfection and he said the meat was so tender.”

Helpful Report

Posted 6 months ago

Dear Valued Customer, Thank you for your generous 5-star review! We are delighted to hear that the hamper exceeded your expectations and brought joy to your son and the entire family. Knowing that the food and sauces were enjoyed so much makes us truly happy. We're all about creating memorable Food & Drink experiences, and it's great to see that reflected in your feedback. Looking forward to having you back again soon! Warm regards, Team IMP & MAKER

Posted 6 months ago

“The parcel was misplaced so they contacted me to resend another parcel with no stress.”

Helpful Report

Posted 6 months ago

Dear Elizabeth, Thank you for your kind review! We’re glad to hear that we could resolve the issue with your parcel swiftly and stress-free. Your satisfaction is our priority, and we appreciate your understanding. If you need anything at all please reach out, we are only a phone call away. We look forward to supporting you again soon with delicious Food & Drink Gifting! Warm regards, Team IMP & MAKER

Posted 6 months ago

“Really fab website for gifts with a difference”

Helpful Report

Posted 6 months ago

Dear Valued Customer, Thank you for your fantastic feedback! We're thrilled to hear that you found our Food & Drink Gifts to be unique and special. Your support means a lot to us, and we look forward to helping you with more wonderful gifts in the future! Warm regards, Team IMP & MAKER

Posted 6 months ago

“Great, efficient Company. Well worth supporting.”

Helpful Report

Posted 6 months ago

Dear Amanda, Thank you so much for your kind words! We're delighted to hear that you found us to be a great and efficient company. Your support means the world to us, and we’re thrilled to have you as part of our community. Best wishes, Team IMP & MAKER

Posted 6 months ago

“Always happy with the friendly service I’ve received. I always recommend to friends and family.”

Helpful Report

Posted 6 months ago

Dear Zoe, Thank you for your lovely review! We’re so glad to hear you’ve had consistently friendly service and that you’re recommending us to your friends and family. Your support means the world to us, and we look forward to having you back again soon! Just a heads up we are starting a friends and family referral benefit scheme soon so please look out for this. Thank you for spreading the word it really helps! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“Easy to use website, fast delivery, great gift. 10/10”

Helpful Report

Posted 6 months ago

Dear Gavin, Thank you so much for your fantastic review! We're delighted to hear that you found our website easy to navigate and that your delivery was swift. It's great to know you considered it a perfect gift! We truly have worked hard to grow our brand and we really want to MAKE our customers day with Modern Food & Drink Gifts. Thank you for supporting us. Warm regards, Team IMP & MAKER

Posted 6 months ago

“The website is easy to use. I had a couple of questions and received almost immediate responses. I would recommend this place to other people as I did a lot of research beforehand and this was the best option for the price.”

Helpful Report

Posted 6 months ago

Dear Valued Customer, Thank you for your amazing review! We’re so glad to hear that you found our website user-friendly and that our team was able to assist you promptly. Your recommendation means a lot to us, and we’re thrilled that we could provide you with the best Food & Drink options for your needs. Thank you so much for gifting with us! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“Great website, product selection and service. Will use again!”

Helpful Report

Posted 6 months ago

Dear Kathryn, Thank you for your amazing review! We’re so glad to hear that you enjoyed our website and product selection, as well as our service. Your kind words mean a lot to us, and we look forward to supporting you again soon with delicious Food & Drink Gifts! Warm regards, Team IMP & MAKER

Posted 6 months ago

“I bought a hamper for my parents at Christmas. It arrived promptly as stated when ordered, the contents were very nicely packed and the quality was great. My parents thoroughly enjoyed this repast on Boxing Day, when everyone was exhausted. The perfect gift when you're not able to attend a family gathering.”

Helpful Report

Posted 6 months ago

Dear Iain, Thank you for your delightful review! We’re so pleased to hear that the hamper was a hit with your parents and provided a wonderful treat during the busy holiday season. It’s fantastic to know that we could help make your family gathering a little more special, even from afar with our Modern Food & Drink Gifts. Looking forward to serving you again! Warm regards, Team IMP & MAKER

Posted 6 months ago

“A lovely business to buy from. They obviously take pride in their product and look after their customers.”

Helpful Report

Posted 6 months ago

Dear Christine, Thank you so much for your lovely review! We truly appreciate your kind words and are delighted to hear that you feel our pride in our products and dedication to customer care, we really care deeply about our customers and the gifts we create. Your support means the world to us! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“It was a present and the recipient told me it was fantastic”

Helpful Report

Posted 6 months ago

Dear David, Thank you for your lovely review! We are delighted to hear that the recipient found the gift to be fantastic. It truly makes our day to know that our Modern Food & Drink Gifts bring joy to others. We appreciate your support and hope to look after you again in the future! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“Fantastic Business, super reliable and awesome people”

Helpful Report

Posted 6 months ago

Dear Matty, Thank you for your fantastic review! We are overjoyed to hear that you found us reliable and our team awesome. Your kind words motivate us to keep delivering the best service possible & the most Modern Food & Drink Gifts. We look forward to supporting you again soon! Warm regards, Team IMP & MAKER

Posted 6 months ago

“They are amazing. Had a bundle with everything that they enjoyed”

Helpful Report

Posted 6 months ago

Dear Dominic, Thank you for your amazing review! We're delighted to hear that our Modern Food & Drink was a hit and that it brought joy to those who enjoyed it. Your support means the world to us, and we can’t wait to help you again soon! Warm wishes, Team IMP & MAKER

Posted 6 months ago

IMP & MAKER is rated 5.0 based on 275 reviews