IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 548 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful Hamper! Easy ordering service, great communication and fast delivery”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review Elle! We’re thrilled to hear that you loved the hamper and found our ordering process easy. Great communication and fast delivery are things we strive for, and it’s rewarding to know that we met your expectations. We appreciate your support and look forward to serving you again! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“Got this hamper for a friends birthday . He was delighted with it said he was speechless when he opened it . Thank you so much IMP & MAKER I’ll definitely be using you again .”

Helpful Report

Posted 6 months ago

Thank you so much for your lovely review! We’re overjoyed to hear that your friend was speechless upon opening the hamper! It’s wonderful to know that we could contribute to such a special moment. We truly appreciate your kind words and look forward to creating more memorable experiences for you in the future! Warmest wishes, Team IMP & MAKER

Posted 6 months ago

“What a fantastic team to work with, even with the time difference from across the world (I'm in New Zealand). The comment from my couisn who received the hamper was: ' Best brunch ever from your hamper. Really special and quality food". Will definitely be using Imp & Maker to send future hampers”

Helpful Report

Posted 6 months ago

Thank you for the wonderful review Celia! We’re so glad to hear that the hamper was a hit and brought joy to your cousin's brunch! It's our pleasure to work with customers across the globe, and we can’t wait to help you with your future hamper needs. Your support means the world to us! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“Order process was very easy and the truly wonderful products arrived next day . Keep it up , brilliant”

Helpful Report

Posted 6 months ago

Thank you for your fantastic review, John! We’re thrilled to hear that you found our order process easy and that your products arrived so quickly. Your kind words mean a lot to us, and we’ll keep striving to deliver brilliant service every time. We can’t wait to have you shop with us again! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“Apart from a small hitch regarding a missing gift card which was promptly and efficiently dealt with , I would recommend this company as a great option for a classy gift .”

Helpful Report

Posted 6 months ago

Thank you for your kind review, Helen! We’re glad to hear that any hiccup regarding the gift card was handled promptly and that you consider us a great option for classy gifts. Your recommendation means the world to us, and we’re here to ensure a seamless experience every time. We look forward to serving you again in the future! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“Very good service”

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Posted 6 months ago

Thank you for your kind review Tania! We’re so pleased to hear that you had a very good experience with our service. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We look forward to serving you again soon! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“A wonderful gift from family which absolutely hit the spot in terms of my personality and what I love in good food and drink. Delicious and mrmorable”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review, Phil! We're so pleased that the gift resonated with your personality and that you found it delicious and memorable. It's always our goal to provide extraordinary food and drink experiences, and we're thrilled to have hit the mark for you. We appreciate your kind words and can't wait to delight you again in the future! Warm regards, Team IMP & MAKER

Posted 6 months ago

“As above……”

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Posted 6 months ago

“Thank you for sorting out the muddle so quickly - all these things matter”

Helpful Report

Posted 6 months ago

Thank you for your kind words, Jayni! We’re so glad we could sort things out quickly for you, Every little detail matters to us, and your satisfaction is our top priority. We truly appreciate your support! Warm regards, Team IMP & MAKER

Posted 6 months ago

It was a pleasure to help you Jayni, Thanks for letting us put things right - we appreciate your support 😊

Posted 6 months ago

“My wife loved it and there were ample and good quality ingredients.”

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Posted 6 months ago

Thank you so much for your wonderful review, Gordon! We’re thrilled to hear that your wife loved the selection and quality of ingredients. Your satisfaction truly means a lot to us, and we're grateful for your support. Looking forward to serving you again! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“I received a delicious Italian antipasti hamper as a birthday surprise. The food was authentic, fresh, and delicious. I’ve already ordered a hamper for someone else .”

Helpful Report

Posted 6 months ago

Thank you for your fantastic review! We’re absolutely delighted to hear that you enjoyed the Italian antipasti hamper and found the food to be authentic and fresh. Your decision to order another hamper for someone else speaks volumes - we love the idea of 'Pay it forward' We can’t wait to bring more delicious experiences your way! Warm regards, Team IMP & MAKER

Posted 6 months ago

“Excellent service thank you”

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Posted 6 months ago

Thank you so much for your positive feedback, Vanessa! We’re delighted to hear that you were pleased with our service. Your satisfaction is our priority, and we truly appreciate your support. Looking forward to seeing you again soon! Warm regards, Team IMP & MAKER

Posted 6 months ago

“IMP & MAKER are great, the whole process was easy, delivery was quick, can't fault anything.”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful review, Carl! We’re thrilled to hear that you found the process easy and enjoyed our quick delivery. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Warm regards, Team IMP & MAKER

Posted 6 months ago

“Great company to deal with, very communicative and quick delivery”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words, Grace! We’re so glad to hear that you had a great experience with our communication and delivery. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, Team IMP & MAKER

Posted 6 months ago

“As above - Always use IMP&MAKER for all my gift hampers”

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Posted 7 months ago

Thank you so much for your lovely review, Laura! We're thrilled to be your go-to for gift hampers. Your continued support means everything to us, and we can't wait to help you create more delightful gifting experiences in the future! We could not do what we do without our incredible customers like yourself! Warm wishes, Team IMP & MAKER

Posted 6 months ago

“A perfect gift for my friends celebrating their recent wedding. They loved the surprise and were delighted with the variety and presentation. Great service I will use again thankyou”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic review, Diane! We're delighted to hear that your friends enjoyed their gift and appreciated the presentation. Your kind words about our service truly brighten our day, and we look forward to helping you with your next gifting occasion! Kindest regards, Team IMP & MAKER

Posted 6 months ago

“Beautifully presented and perfect gift for the man who has everything!!”

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Posted 7 months ago

Thank you so much for your wonderful review, Jenny! We're thrilled to hear that our product was a perfect fit as a gift. Your support means the world to us, and we look forward to delighting you again soon! Kindest regards, Team IMP & MAKER

Posted 6 months ago

“Professional with a great product.”

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Posted 7 months ago

Thanks Anna, as a small team we appreciate your kind words and hope we can delight again in the future!

Posted 7 months ago

“Sent this as a gift, our son in law loved it. Delivered as promised on time. Would recommend.”

Helpful Report

Posted 7 months ago

what a lovely thoughtful gift! we love to hear that it was enjoyed by your son in law and we hope to help with your gifting in the future!

Posted 7 months ago

“Excellent food Fabulous quality I’d highly recommend!”

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Posted 7 months ago

Thank you for a lovely review Jemma, We hope we can delight again in the future and truly appreciate your order ❤️

Posted 7 months ago

IMP & MAKER is rated 4.9 based on 548 reviews