InCrystals Reviews

Name: InCrystals
Address: Unit 17, The Hawthorn Centre, Elmgrove Road, HARROW, HARROW
Rating: 4.38

4.4 Rating 835 Reviews

84 %

of reviewers recommend InCrystals

4.4

Based on 835 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email

Visit Website

Phone:

02088615251

Email:

info@incrystals.com

Location:

Unit 17, The Hawthorn Centre, Elmgrove Road, HARROW
HARROW
HA1 2RF

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InCrystals 5 star review on 1st April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item is beautifully made and arrived in good time. Packaging was a little damaged but item was fine. Thank you”

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Posted 2 years ago

“Have phoned now about 6 times to enquire about the 3D photo crystal black stand and black background that is sold out it does say when you click on Inventory on its way. All I wanted to know did this mean you were getting more in. It is the best stand for crystal 3D photos as it really shows them off. I have one bought about 18 months ago and want more,however no-one replies with an answer thats if the person answering the phone passes on the message. My calls are just ignored.Obviously they don't need my business will look elsewhere.”

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Posted 2 years ago

“Very good service and made it exactly how I asked”

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Posted 2 years ago

“Stunning! Thank you so so much x”

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Posted 2 years ago

“Excellent service and amazing product. Have placed and received 3 orders.”

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Posted 2 years ago

“I had a Query regarding which way the plaque would stand... Displayed as verticle; we requested Horizontal ; via the Contact Number to hand. Although the Recipient's message service did not get 'Them' to verbally Respond. Our wishes were carried out Perfectly in the UK : Not across the 'Pond. In Addition, the Delivery time allotted was 2nd Feb ,, a Tad too late. HOWEVER We needn't have worried as Our Order arrived six days BEFORE that Date. The person to whom the Gift was Destined, stated : She 'Absolutely Loved it'! A Very Special & Unique Present, creating a Memory on Quality Kit! Thank You 👏”

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Posted 2 years ago

“Fantastic collection..will definately buy again”

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Posted 2 years ago

“We received our 3D photo cube of our recently passed dog 'Murphy' The results were amazing and I was really suprised at the quality and detail of the etching. The photo does not do it justice, it is actually chrystal clear and not grainy. We bought a little led base that changes colour and it really enhances the portrait. It was delivered within a few days, much earlier than stated. I have attached the photo and the result Thanks”

InCrystals 5 star review on 24th January 2024

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Posted 2 years ago

“Arrived quickly, as described and lovely quality.”

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Posted 2 years ago

“I’ve emailed several times, my item was delivered to Sussex not my address, I’ve had no reply and very unhappy as the reason I ordered was to commemorate the loss of my pet and you have ruined this for me.”

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Posted 2 years ago

“A lovely person a lovely personalised crystal. My son and daughter in law loved it.”

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Posted 2 years ago

“Terrible customer service... avoid these people 😒 Missing items from order but never they never respond to enquiries 🤬”

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Posted 2 years ago

“Really pleased with baby scan inset,and arrived on time for gender reveal party Thankyou Debbie”

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Posted 2 years ago

“The 3d portrait of our late pet was better than I thought it would be, brought a lot of tears when we lit it up.”

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Posted 2 years ago

“10/10 couldn’t be better”

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Posted 2 years ago

“So easy to order & arrived really quickly. I was given a 3d crystal for Christmas & needed a light stand. Good choice with good descriptions”

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Posted 2 years ago

“I was given a crystal as a gift but no way of illuminating it I went on the InCrystal Web site and found the item that I was looking for.”

InCrystals 5 star review on 4th January 2024

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Posted 2 years ago

“Perfect gift. Professional service!! Thank you 😊”

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Posted 2 years ago

“The dog looked amazing thank you.”

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Posted 2 years ago

“The item itself is great but trying to contact customer services about the missing light base was unsuccessful. I gave up.”

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Posted 2 years ago

InCrystals is rated 4.4 based on 835 reviews