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InCrystals Reviews

4.4 Rating 835 Reviews
84 %
of reviewers recommend InCrystals
4.4
Based on 835 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
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Phone:

02088615251

Email:

info@incrystals.com

Location:

Unit 17, The Hawthorn Centre, Elmgrove Road, HARROW
HARROW
HA1 2RF

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InCrystals 5 star review on 1st April 2025
Nadia Cleaver
InCrystals 5 star review on 19th December 2024
Kurtis Thomson
InCrystals 5 star review on 18th December 2024
Lynne Nicholson
InCrystals 5 star review on 6th December 2024
Jane McDowall Foyers
InCrystals 5 star review on 6th December 2024
Jane McDowall Foyers
InCrystals 5 star review on 2nd December 2024
Chris Berry
InCrystals 5 star review on 4th November 2024
Anonymous
41
Anonymous
Anonymous  // 01/01/2019
“Beautiful item very pleased with my crystal. Great speedy delivery”
Helpful Report
Posted 2 years ago
“Very pleased with the crystal. Very annoyed and disappointed that the LED base, which was paid for at the point of ordering, did not arrive. Even more disappointing is the total lack of response from the company once this was brought to their attention. From reading other reviews it would appear to be a common issue which leads me to believe that InCrystals are ripping customers off with this underhand tactic. For that reason I will never use them again and will warn others about buying from them.”
Helpful Report
Posted 2 years ago
“Lovely product, done an excellent job despite my picture being very blurry , my parents will love it 😁 thankyou InCrystals.”
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Posted 2 years ago
“Lovely gifts, thank you”
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Posted 2 years ago
“The same issue as in other reviews. Paid for the LED base at the point of ordering but did not receive it. I replied to the order confirmation email as stated for any issues. No reply. I phoned the next two days with the promise of somebody calling back. Still waiting. Obviously a tried and trusted way of ripping people off, which is a shame as the crystal itself is very nice.”
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Posted 2 years ago
“Very happy thank you”
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Posted 2 years ago
“I have got the crystal but not the LED base that I had paid for I am unhappy I phoned last Friday about it they said they would call back and I have heard nothing so I don’t even know if I’m getten the LED base it was a present for my girlfriend for Xmas and I am not happy i only received half of it”
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Posted 2 years ago
“The crystal is lovely. The LED base hasnt arrived. Ive messaged twice with no respond. I need the base S. AP as it is for a Christmas present.”
Helpful Report
Posted 2 years ago
“Very good better than I thought it would be.”
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Posted 2 years ago
“I am still waiting for it to arrive so I can’t rate it”
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Posted 2 years ago
“Absolutely thrilled with my purchase”
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Posted 2 years ago
“Lovely gift made quickly for a reasonable price.”
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Posted 2 years ago
“Really pleased with it, was done for a gift for my wife”
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Posted 2 years ago
“Have used Crystals several times and found the product to be of excellent quality and good value for money Quite an amazing product”
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Posted 2 years ago
“Extremely poor customer service , still have not resolved an issue from over a year ago.”
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Posted 2 years ago
“Brilliant service as always.... I will use again and again”
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Posted 2 years ago
“I waited 3 weeks for my order and when it arrived it was cracked.”
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Posted 2 years ago
“Nicely made”
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Posted 2 years ago
“Absolutely loved it. Will be lovely for my mams Xmas present. Great quality and quick delivery.”
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Posted 3 years ago
“Scammers avoid”
Helpful Report
Posted 3 years ago
InCrystals is rated 4.4 based on 835 reviews