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InCrystals Reviews

4.4 Rating 832 Reviews
84 %
of reviewers recommend InCrystals
4.4
Based on 832 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
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Phone:

02088615251

Email:

info@incrystals.com

Location:

Unit 17, The Hawthorn Centre, Elmgrove Road, HARROW
HARROW
HA1 2RF

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InCrystals 5 star review on 1st April 2025
Nadia Cleaver
InCrystals 5 star review on 19th December 2024
Kurtis Thomson
InCrystals 5 star review on 18th December 2024
Lynne Nicholson
InCrystals 5 star review on 6th December 2024
Jane McDowall Foyers
InCrystals 5 star review on 6th December 2024
Jane McDowall Foyers
InCrystals 5 star review on 2nd December 2024
Chris Berry
InCrystals 5 star review on 4th November 2024
Anonymous
41
Anonymous
Anonymous  // 01/01/2019
Good quality and came with a nice presentation box.
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Posted 4 years ago
Couldn't have asked for anymore...Brilliant.
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Posted 4 years ago
Beware, avoid,liar. The product does not match the description, it was supposed to be personalization, but it is not. The photo is not visible, blurry. I honestly do not recommend it. Waste of money.
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Posted 4 years ago
Very impressed with level of detail of photo in crystal and quality of presentation. Fast delivery. Highly recommend!
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Posted 4 years ago
Have used this company for many personal gifts that always bring a smile to the recipient.
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Posted 4 years ago
Was told last Wednesday 4th May that my heart crystal would reach me with in two days. It is now 7th May and II am still waiting. Now the couple that the engagement present was for will have to wait.
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Posted 4 years ago
Very impressed with the service, good price, was shipped out and arrived much much sooner than expected. Really pleased. Thanks guys
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Posted 4 years ago
I have been trying to contact Incrystal by ringing and ringing i finally got through on a premium rate number, i have been promised a call back to which i hold no hope, i bought a multi colour light with remote which was missing from my purchase so have been looking to contact you as you have probably guessed to no avail , sort it out. Neil Dowling.
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Posted 4 years ago
Perfectly presented and created gift, arrived on time - will use again, and recommend!
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Posted 4 years ago
Easy to order fast delivery item is clear and true to picture sent. Ordered several times from them and look forward to doing so in the future. Highly recommended 👌
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Posted 4 years ago
2/5 stars. Very quickly despatched my order and they have edited the photo well to only include the people in the laser etch and no background and edited my personalisation so it was on 2 lines to make it look good. However, I don't think the etch/laser is as clear as it could be and the stand that was sent with is too large for the width of the glass so it isn't secure and very easily to knock over and will have to use some sticky dots/blutac/similar to secure it and reduce the gap size. The presentation box was also slightly damaged (the corners had broken apart from each other, something that I was easily able to glue together but shouldn't have had to). Overall, I think this is poor quality unfortunately for the price of it and for something that is going to be given as a gift or a memorable item.
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Posted 4 years ago
It's been over 2 weeks since I ordered and no product as yet , also no response to my email sent a week ago either
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Posted 4 years ago
Just received my two crystals and am extremely pleased with them, they came in presentation boxes which was lovely, good communication and quick delivery, would definitely use InCrystals again and recommend them.
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Posted 4 years ago
I was looking for a retirement presentation piece, and what you supplied was absolutely perfect. Excellent communication and fast delivery. Many thanks
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Posted 4 years ago
Just perfect, beautiful finish and a beautiful gift.
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Posted 4 years ago
Crystal item is stunning, sadly took longer to deliver. Royal mails fault. I had an issue with the base but have been told i will get a refund and a prepaid label to return base. Awaiting the latter, but the crystal itself is perfect
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Posted 4 years ago
I was a tad optimistic because ot wasn't a photo of good quality but when the keyring arrived I was absolutely amazed by the detail. I am extremely pleased and came really quickly.
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Posted 4 years ago
Came in no time at all great pic inside and look amazing
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Posted 4 years ago
Ordered a key ring , fast service, despatched the next day after ordering and very pleased with product
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Posted 4 years ago
Great product
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Posted 4 years ago
InCrystals is rated 4.4 based on 832 reviews