Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,530 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought one to make sure it would fit, and after having it in place, for about a week, I've ordered seven more. My windows are single pane, roll out casement windows. The insert looks, and fits, great, and the reduction in draft is noticeable.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“Indow window was a seamless integration/installation and very effective at reducing sound between rooms in our office.”

Helpful Report

(Dealer) - Posted 5 years ago

“I am very happy with my Indo window insert! My window is a unique size and I was able to get a perfect fit. I no longer have to cover it with thick plastic to keep out the draft. That was distressing because it’s a beautiful bow window and I would lose my view. With my Indow insert I get no drafts and the temperature stays even. I highly recommend this product and am soo happy I found them!!”

Helpful Report

(Dealer) - Posted 5 years ago

“The inserts fit well but they have reduced the outside noise only minimally. Also one came with a small chip in the acrylic. Nothing really noticeable unless you are looking for it.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“Although I realize predicting sound / noise reduction is difficult, your company claims a "50 -70%" reduction. this is not even close to reality in my case. I'd be hesitant to even say it is 15% reduction. After wasting over $900, I still am being woken up by the same barking dogs and loud cars as before. I would have NEVER spent money on this product knowing what I know now. Good idea...bad ultimate outcome. And, it took about 3 weeks longer to deliver than promised. I'd love a partial refund folks !”

Helpful Report

Posted 5 years ago

Hi, Eric. Thank you for taking the time to provide feedback on your Indow inserts. We are sorry you are not pleased with the level of noise reduction you are experiencing currently. We take these reviews seriously and have spoken with your local dealer. It appears there are some adjustments that could be made to improve the level of noise reduction. Your dealer will be reaching out to you soon to discuss this matter.

Posted 5 years ago

“We are quite happy with the noise reduction that the inserts have given us. The busy road we live on used to keep us awake without wearing ear protection, now that is no more. The measuring process was a bit harder for us with the window construction we have, service was good. We did not have any problems with delivery, they worked with us since we had a big trip planned and the inserts came when we discussed. No returns so can't help on that.”

Helpful Report

Posted 5 years ago

“well organized materials, quality construction. Easy process.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“We ordered a large acoustic grade Indow insert for a window that covered more than 60% of our front living room wall. The main reason we ordered the Indow was road noise. We live very close to a busy 2 lane road and were hopeful that the Indow would cut down on the road noise. Our installer explained that we should start with the biggest window for an insert. Our only other windows on this floor are a slider, a front door with a small window, and a glass door slider so we can't do any other Indow inserts on this level. Unfortunately, the Indow has not made that much of a difference. For the cost of the insert I would have hoped for a 50% or better sound reduction. When the road is dry there is more sound reduction (maybe 25%). When the road is wet I'd say the sound reduction is 10-15% vs without the insert. If I had to do it over I would not purchase the Indow simply due to cost vs effectiveness. I do understand that there are many purposes for the Indow aside from sound reduction, for instance the ability to keep certain windows in classic homes for insulation purposes.”

Helpful Report

(Dealer) - Posted 5 years ago

Hi, Courtney. Thank you for taking the time to provide feedback on your Indow inserts. We take all feedback seriously as it helps us to improve our products. We are sorry to hear that you are not completely satisfied with the level of noise reduction provided by your inserts. We will be reaching out to you soon to address this issue.

Posted 5 years ago

“We just inserted the indow windows and are pleased with the look. We have yet to experience their effectiveness in our Upstate New York winters, but do feel they have reduced wind seepage so far this fall. The company has been great to deal with. Looking forward to a cozier winter this year with the inserts.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“I bought Indow products to reduce street noise. Indow did an excellent job for my home to significantly reduce the noise for my condo.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“They block noise as you stated. Glad I purchased.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“I’m a music studio owner, and I am SO pleased with the sound reduction of this product! It works well, and it looks great too! I wanted to block outside noises and retain aesthetics. The entire process from their measuring kit made it simple, and the insert arrived in perfect condition. They have thought of every detail and I’m a lifelong customer at this point!”

Indow 5 star review on 22nd October 2019

Helpful Report

(Self-Measure) - Posted 5 years ago

“I was pleasantly surprised at what a quality product these are! The first window took a minute to figure out but after that, placement was a snap. And no more condensation! Yay!”

Helpful Report

(Self-Measure) - Posted 5 years ago

“As shown on their website. Not only am I not disappointed I am quite pleased with the results. Having a business on a busy intersection these have made the work environment pleasant once again”

Helpful Report

(Self-Measure) - Posted 5 years ago

“We thought that it was going to cut the noise by 50%, but I think that it is 20-25% at best, which is better than nothing at all.”

Helpful Report

(Self-Measure) - Posted 5 years ago

Hi, Matt. Thank you for taking the time to give a review of your Indow inserts. We appreciate all feedback from our customers as it helps us to continuously improve our products and service. We are sorry to hear that you are not satisfied with the noise reduction from your inserts. We will be reaching out to you soon to address this issue.

Posted 5 years ago

“The service was great from start to finish with the team explaining the process to properly measure despite my tricky window frame and then following up once the Indow was delivered to ensure I was satisfied...which I am! It looks great and fits perfectly and now I don't have a draft from that old window in my 1925 home.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“The sales staff was friendly and easy to work with. The installation was extremely easy.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“The Window Insert is just what we expected, fits very well (one little corner is showing a cap but that is probably due to our measurement.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“The windows are much harder to install than the video asserts. Noise reduction is minimal. And I bought the extra thick ones! I wouldn't have spent so much money on them if I had realized how small a difference they would make.”

Helpful Report

(Self-Measure) - Posted 5 years ago

Hello. Thank you for taking the time to provide feedback on your experience with Indow. We appreciate all feedback as it helps us to improve our products and service. We are sorry to hear that you are not satisfied with your order of inserts. If you have no already been in contact with your Indow representative regarding this matter, please give us a call at (503) 284-2260 so that we can get you connected and resolve this issue as quickly and effectively as possible.

Posted 5 years ago

“Indow Windows is an amazing product. We live on a main road and morning traffic was very annoying. We purchased two inserts and the difference is night and day. The noise reduced by more than 50%. I am truly a satisfied customer and although they are a little pricey, I will be purchasing another insert soon enough.”

Helpful Report

Posted 5 years ago

Indow is rated 4.5 based on 1,530 reviews