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InkTonerStore Reviews

4.8 Rating 6,637 Reviews
97 %
of reviewers recommend InkTonerStore
4.8
Based on 6,637 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Phone:

8887207888

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The cartridge arrived quickly and was very well wrapped. It inserted easily. However, the instructions to get it to work in my Brother HL-L2395DW we’re useless. I almost sent the cartridge back. After extensive searching, I eventually found a method to make it work. The message that the toner is low continues. If the instructions had been useful I would give them a 5 rating.
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Posted 3 years ago
Although the product we received was not good, the customer service to make the problem correct was excellent.
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Posted 3 years ago
fast service & shipment, have yet needed to replace cartridges yet so cannot confirm they work.
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Posted 3 years ago
The price was Is within means of a good cost, Not overpriced Delivery time was good.
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Posted 3 years ago
Toner arrived in a timely manner.
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Posted 3 years ago
Did what they were supposed to do Took my order and mailed the products.
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Posted 3 years ago
I am very pleased with the results I get with the InkTonerStore and will continue to do business with you for a long time. Thank You for your business!
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Posted 3 years ago
Thanks for asking for my opinion. I have been using InkTonwerStore for a few years now. All-in-all, my experience has been good. Shopping on your website is relatively easy given the number of different cartridges that are available. The order arrives promptly. The cost is much better than purchasing through the machine manufacturer. I have had only one cartridge fail. From the onset, it colored the entire page yellow every time. I changed cartridges and that corrected the problem. I attempted to contact customer service to obtain "return order" instructions, but could not get the phone to answer. As instructed, I left a return phone number but did not receive a return call. After a similar experience on a second attempt, I gave up and decided to take the loss. I figured that you saved me much more than the cost of one bad cartridge. All this to say, that customer service could use a little work, but all else is satisfactory.
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Posted 3 years ago
The cartridge came quickly at a very good price. I had one smudged copy, but it is working fine now
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Posted 3 years ago
So far so good but need more time to evaluate properly.
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Posted 3 years ago
Price for Ink Toner is great. I have called Customer Service twice to see if you have a recycle program for empty cartridges and I haven't received an answer.
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Posted 3 years ago
HAVE NOT USED THE TONER YET. PURCHASED BECAUSE OF PRICE, AVAILABILITY AND REVIEWS FROM OTHERS.
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Posted 3 years ago
Ordering was easy. Unfortunately, the wrong item was delivered. I contacted them and the problem was quickly resolved and I got the right item.
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Posted 3 years ago
I got friendly service and my ink arrived on the date promised. There was no long delays as I have had in the past.
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Posted 3 years ago
Would prefer better pH access, however very prompt and price competitive
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Posted 3 years ago
I bought the 660 toner for a great price. When my mailing address was in question the Ink toner store called to verify it. Fast delivery. Only four stars because it was made in China. Would buy again.
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Posted 3 years ago
I liked how fast the product arrived and was pleased that it fit in my printer and worked.
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Posted 3 years ago
So far so good. No chip is needed and has been printing well with no real difference from HP ink.
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Posted 3 years ago
Purchase is smooth. The received product is shorter than my old one, I thought they sent me the wrong one, did not know I purchased only the toner and need to insert it into my original drum. I called and left two messages to the support line, however, no one picked up the phone nor returned my phone calls as the voice mail said. Finally, I wrote an email to customer support and received a reply which solve my problem.
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Posted 3 years ago
This is a replace ink toner and it has not set in the 3 in 1 machine yet. I bought it for its reasonable price, and it keeps my eight years of machine functionally well.
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Posted 3 years ago
InkTonerStore is rated 4.8 based on 6,637 reviews